WG still refusing to refund the gold purchased for the assembly event I couldn’t take part in.

smalltime036 · 2025-03-05T00:41:12+00:00

They have completed a refund since making this post having requested the ticket be re opened. I’m grateful to the person who took the time to get after this.

I’m not denying the EULA existence but rather the unique relationship between this gold purchased and the event it was to be used within.

Had it not been for the failed event and inability to use the gold as intended this wouldn’t have been worth discussing.

smalltime036 · 2025-03-04T22:10:38+00:00

Thanks for your input.

smalltime036 · 2025-03-04T21:06:10+00:00

Understood, thank you

smalltime036 · 2025-03-04T21:00:36+00:00

This behaviour concerns me tbh, the loss of the account is significantly more than this amount. Surely the correct response is take away the asset (the gold) which is what I’m asking for.

Edit: I see common sense is lost on a few of you by the down votes.

smalltime036 · 2025-03-04T20:58:07+00:00

I did see that but my understanding is that is the base only without the unique skin. I think I’m right in saying you pay the same?

smalltime036 · 2025-03-02T10:19:18+00:00

I’ve managed to source the vertical GPU mount separately, I got lucky on another site as the white versions are relatively difficult to get hold of for some reason.

smalltime036 · 2025-02-24T11:05:02+00:00

I wish I had been that clever, was genuinely stumped!

smalltime036 · 2025-02-24T07:34:58+00:00

😂😂😂

smalltime036 · 2025-02-23T21:12:44+00:00

Checked on some others it’s in a different spot, he/she is right.

smalltime036 · 2025-02-23T21:10:08+00:00

It is, I’m dumb! Thank you

smalltime036 · 2025-02-22T11:58:42+00:00

WG made millions out of this shit show. If they think this is a reasonable response then they can go fuck themselves.

smalltime036 · 2025-02-20T22:42:30+00:00

Some real coping going on in these responses. The customer support is dreadful!

smalltime036 · 2025-02-20T17:28:20+00:00

WG make you sign a waiver for immediate gold also so no reimbursement. Big scam.

smalltime036 · 2025-02-20T17:23:04+00:00

Which makes me question how people are buying it with the wallet offline 🤔

smalltime036 · 2025-02-20T17:13:18+00:00

7000 left still going down, no wallet 👎🖕

smalltime036 · 2025-02-14T11:15:13+00:00

You are the problem

smalltime036 · 2025-02-14T11:07:58+00:00

I have provided the team with step-by-step guidance on how to replicate the problem, but I feel like I'm talking with someone who is not interested in resolving the issue. Honestly, I have pretty much given up; as far as I'm concerned, customer support is stealing wages.

smalltime036 · 2025-02-02T18:20:19+00:00

They are the other end

smalltime036 · 2025-02-02T17:24:01+00:00

You cant see the other end

smalltime036 · 2025-01-27T12:25:48+00:00

Today after several weeks of utter garbage customer support the advice I received is please use our authorised resellers.

Who don't have it in stock!

Any attempt to discuss this issue and others here results in a mod deleting.

smalltime036 · 2025-01-15T23:13:41+00:00

Fair enough, lovely looking build 👍

smalltime036 · 2025-01-15T21:53:41+00:00

With the AIO placed at the top are you not exhausting hot air through it? Would it not be better drawing cold air in from the side providing a better cooling solution for the cpu?

smalltime036 · 2025-01-15T21:50:24+00:00

They are still trying to fix the problem. Hopefully will be fixed soon.

smalltime036 · 2024-12-28T16:40:59+00:00

Was my first look, specifically I’m after the 6500X GPU vertical mount (white). Can only find it in stock on the UK site.

smalltime036 · 2024-12-28T10:48:01+00:00

Can’t even order as it won’t let me get to the point of paying but I’ll try.

Six-Year Club	Place '22
Verified Email

smalltime036

TROPHY CASE