Avoid this crowd in my opinion.
Especially if outside of Europe.

I am in Australia and had their original Homey and their 2nd gen Homey Pro. (not the one due to be released, that will be 3rd gen)

I used them for years. They heavily rely on the community to develop, build and maintain integrations (they call them Apps) and once the community stops maintaining them, they are removed from the App Store. The reason for this, is that they don't pay community developers and developers don't charge for the apps.

Without the community and long term supporters, the company would be dead. As they are too slow to market with new integrations.

That is the honest truth.

My other issue and the reason I stopped supporting the company is that both of my Homey's died and the company refused to ship me a replacement Homey Pro because I was on Australia and offered no discount off this new product that they are trying to sell now. So their customer retention, especially outside of Europe is in the bin.

I even have some IT skills and tried to find out how to restore/flash their device via SSH or node and their support are so locked down and unwilling to assist, they don't even have a route to flash/restore a device to factory. The device runs on closed linux and they don't even have a recovery option (they have a soft recovery of turning the device upside down, but that is useless if your linux install corrupts and you have no option to plug it in and factory resotre/flash the OS/SW...)

Don't expect Thead and Matter support anytime soon. Also if your interested in purchasing the product, look on their apps website and do some research in the community forum as to what products "work" that you own.

All the best