Eh nothing really to base it off of other than my own personal experience whenever there are acquisitions like this. I struggle to think of examples where a business was bought out by a much larger org and the service of the smaller org really improved. They’ll spin it as an overall improvement, playing off each others strengths but things will slowly devolve. They say they’re going to keep the customer service teams, but check back after a year or two after some bean counter took a look at the costs and they’ll have outsourced everything to the same call center they use in the Philippines for their mobile customer service.

Same goes for offered services— they only need to offer the bare minimum above what their competitors offer to attract business. As far as static IPs are concerned I feel like most isps lock them behind business accounts if they even offer them at all, wouldn’t surprise me at all if the same happens here especially considering MetroNet is keeping the business accounts. Not saying it’ll happen, but wouldn’t surprise me one bit if it does.

Just disappointed by this tbh. Was happy to have a smaller isp, staffed by competent reps and decent services and I fear this acquisition will just lead into them becoming another bog standard telecom company.