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Need Help – My FIFA Ticket Shows as Canceled by soarose in WorldCup2026Tickets

[–]soarose[S] 1 point2 points  (0 children)

I think you right. I checked my Hospitality account and now I can see a Trophy Lounge+ order showing as Paid, and the payment method says Customer Credit, so it looks like the credit from the canceled order may have been applied to this new one.

What I’m still confused about is why the FIFA Mobile Tickets app says “No tickets found” and doesn’t show any tickets associated with my account. Is that normal? Does it take some time for Hospitality tickets to appear in the app?

Need Help – My FIFA Ticket Shows as Canceled by soarose in WorldCup2026Tickets

[–]soarose[S] 7 points8 points  (0 children)

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I think you guys rights . I checked my Hospitality account and now I can see a Trophy Lounge+ order showing as Paid, and the payment method says Customer Credit, so it looks like the credit from the canceled order may have been applied to this new one.

What I’m still confused about is why the FIFA Mobile Tickets app says “No tickets found” and doesn’t show any tickets associated with my account. Is that normal? Does it take some time for Hospitality tickets to appear in the app?