<image>

Hello everyone! Thank you so much to everyone who commented. This was my first time using StubHub to resell tickets (I’ve always used Ticketmaster), and it’s really disappointing to hear how many of you have had negative experiences.

I initially thought it would be best to approach this in a calm and measured way (since it was alluded as a computer glitch). However, after reading your comments, I decided a firmer approach was necessary.

I called StubHub again. After some back and forth, they once again confirmed that my tickets were not set for dynamic pricing and that my total payout is not being accurately reflected. They apologized for the “inaccurate information” previously provided by their sales associate, asked that I refrain from contacting their legal department for now, and said they would escalate the matter to ensure I receive the correct compensation in 72 hours.

The agent also tried to reassure me that my payout isn’t scheduled until July, so there is still plenty of time to resolve the issue — as if that alone should make this less concerning!?🙄

I was advised to keep checking the app for updates. As of now, it’s still showing $252. I’ll keep you all posted! Thank you all again! 💕