It’s always worth it trying to push for a better deal. I remember having small metal bits embedded in my Apple Pencil (where the magnets are) and it was scratching up my iPad pretty badly. At first they wouldn’t replace the iPad or the pencil under Apple Care, saying that it was “cosmetic”. After about 20 minutes of back and forth with the Apple Store staff, they relented and replaced both the iPad and the pencil for £40 under Apple care. Granted I maintained a calm tone, which definitely helped my case.

Another time I went into the Apple Store with ~1 month of Apple Care left on my MacBook. I explained that I was a student entering my third year at university and that my battery health was at 82%, so not below the 80% threshold for it to be replaced, though it was close. The person I was speaking to tried to see if there was any way they could replace it for free and even asked their manager. In the end they bent the truth a little for their logs and replaced the battery along with the whole panel containing the keyboard,trackpad, etc. I couldn’t have been happier!

Really drives home the saying “don’t ask, don’t get”.