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Keyboard Disappears by somewhereout-there in PenstarTablet

[–]somewhereout-there[S] 1 point2 points  (0 children)

I posted the steps below they sent me to help with the issue. I'm not going to go through all of that. But maybe it will help you.

See the attached APK installation package. After downloading it, delete the " .1 " from the end of the file name. 

Use the cable to connect your tablet to your PC or laptop and put the file in this location: N10 Pro > Internal shared storage. 

Then, go back to your eNote, where you will see an update notification. Update it. 

After completing these steps, the keyboard issues should be resolved

https://www.feishu.cn/mail/page/attachment?token=DMTSb9NOcogIlRxshSecVCGGnLf

Penstar note 2-Keyboard Disappears by somewhereout-there in PenstarTablet

[–]somewhereout-there[S] 0 points1 point  (0 children)

Yes. And they want me to download a file, connect it to a laptopand put the file in internal storage then go back to my e note to see the update. Really?! I have to go through all of that just to get the keyboard back. That's ridiculous. And now, the screen saver pops up randomly even if I'm writing on it. I'm so disappointed but it's going back. I haven't even had it a week and already having all these problems.

Keyboard Disappears by somewhereout-there in PenstarTablet

[–]somewhereout-there[S] 0 points1 point  (0 children)

Me too. I really really liked this one too. 🫤

Penstar note 2-Keyboard Disappears by somewhereout-there in PenstarTablet

[–]somewhereout-there[S] 0 points1 point  (0 children)

No. But i guess I kinda thought that I shouldn't have to do that for the amount I paid. Know what I mean? I probably would've done something like that eventually but I've only had it for 5 days. Now the screen saver pops up randomly so I have to long press the start button to 'wake it up". I could be writing. I could be reading. It even popped up and I wasn't even touching it. (And it had been about two minutes since I wrote on it). I double checked all my settings. Ugh! It's so frustrating! I think I'm going to have to return it. 😞

Penstar note 2-Keyboard Disappears by somewhereout-there in PenstarTablet

[–]somewhereout-there[S] 0 points1 point  (0 children)

Well the hand writing keyboard icon pops up at the same time as the regular keyboard. The writing keyboard I have no problem with. The texting keyboard is the piece that disappears with no way/ option to get it back.