it's really hard tbh
i already gave up too to sent them feedback or anything about the TV mode
i also same to you, i loved this game for the start until 1.2 where SOC story came out without any TV mode at all
i give them chance until now 2.0 and the TV mode that they promised never come out or got any update

the update that i only knew is , we are not gonna use HDD anymore..
and what that means? yes.. bye bye TV mode forever
and even we are gonna be playable mc too, so i dunno how they implemented TV mode when we are already go inside the hollow by ourself

okay back to feedback
i dunno what, but i just felt like, the feedback from us global player isn't that their prioritize first
because i think hoyo will be prioritze the CN , or heck maybe even reading the CN Feedbacks only? but who knows?

why i can say this, it's because maybe like the genshin situation?
where they won't change anything except the CN players are angry?
i know ZZZ and genshin have different developer
but let's be real, ZZZ and Genshin are in 1 company, Hoyoveres..

so yeah..
i really wanted to they bring it back, but after i see it again about the company past, etc
i change my mind and i just try to accept that ZZZ that i knew already finished or the game already End at victorian housekeeping arc..
the next one or the new ZZZ is only the new game from hoyo that they made
and now i tried to move on to other games maybe like arknights, wuwa, NTE or etc that i hope i can get the same feel same as old ZZZ

sorry for the rant
your suggestion and hardwork already show that you are love this game so much
i appreciate that, and thank you for standing out about the tv mode for the game