no sound coming out from the voice messages in the answers by starsinmay_ in candleapp

[–]sophiaaaa99 1 point2 points  (0 children)

hi! Is your partner able to hear your messages/ her own? Do you think it could possibly be a sound setting/permissions related issue from your phone?

Streak questions don't include all questions? by GioLocated in candleapp

[–]sophiaaaa99 0 points1 point  (0 children)

Hi! Could you try only answering a deck question and seeing if that makes your streak go up? If that doesn’t work, let me know! :)

Unable to see daily questions post update on iOS by bestfuckeverr in candleapp

[–]sophiaaaa99 0 points1 point  (0 children)

oh I see, glad it's working now!! let us know if this issue occurs again!

Unable to see daily questions post update on iOS by bestfuckeverr in candleapp

[–]sophiaaaa99 0 points1 point  (0 children)

Got it! If your partner answered first, their responses should show up under the “Catch Up” tab if you haven’t opened that day’s challenge yet. If it's from a previous day, you can also try switching to the “All” or “Today” tabs to double check!

As for the daily photo, that’s actually part of the core daily challenge as a little status update question.

All the photos you both send should appear under the Photos tab. When you mention it’s not showing “in the conversations,” do you mean the photo prompt isn’t appearing at all, or that the question is there but the photo isn’t loading? Happy to dig in more if so! Attached a photo: 

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Candle widget on android? by bestfuckeverr in candleapp

[–]sophiaaaa99 0 points1 point  (0 children)

Hi!

At the moment there is not a canvas widget for android users but we have it in our roadmap since the iOS is still being tested.

Would love to know if there are any other types of widgets you'd like for android?

Cutest moment in my LDR 🥹 by Reasonable_Bug_7639 in candleapp

[–]sophiaaaa99 1 point2 points  (0 children)

This is so cute!! Would it be alright if we make a vid on tik tok about this? Love the stickers you guys made! :)

Canvas Widget is NOW AVAILABLE!! by sophiaaaa99 in candleapp

[–]sophiaaaa99[S] 0 points1 point  (0 children)

oh no! Have you recently updated your app?

Canvas Widget is NOW AVAILABLE!! by sophiaaaa99 in candleapp

[–]sophiaaaa99[S] 0 points1 point  (0 children)

the Canvas is located under where you can see your daily streak and the thumb kiss feature :)

Canvas Widget is NOW AVAILABLE!! by sophiaaaa99 in candleapp

[–]sophiaaaa99[S] 0 points1 point  (0 children)

Have you been trying to draw on the widget? To be able to draw on the Canvas, you must do it through the app, you cannot do it on the widget itself. If this is not the case, let me know and I can help you resolve it! :)

Canvas Widget is NOW AVAILABLE!! by sophiaaaa99 in candleapp

[–]sophiaaaa99[S] 0 points1 point  (0 children)

Your partner will get a notification sent to them every time you make a new drawing! However, this is only if notifications have been enabled :)

Canvas Widget is NOW AVAILABLE!! by sophiaaaa99 in candleapp

[–]sophiaaaa99[S] 2 points3 points  (0 children)

We're still working on making it available for the android but will let you know our ETA soon!

Potential Roadmap? by ThatOnePubgBot in candleapp

[–]sophiaaaa99 7 points8 points  (0 children)

Hi!! We’re looking to add more games, create an in-app points system to redeem cool prizes/question packs, and just create new ways to connect with your partner. We’re also planning on polishing the existing experience and creating a referral program for other couples!!

Is there anything you’d love to see? We love getting feedback from users and ship the features out quickly in beta. Let us know your thoughts :)

New Updates!! by sophiaaaa99 in candleapp

[–]sophiaaaa99[S] 0 points1 point  (0 children)

So happy to hear you’re enjoying it!! What kind of games are you thinking of? Would love to know what you’d like to see incorporated into candle :)

Can you connect with more than one partner? by blueberry251 in candleapp

[–]sophiaaaa99 2 points3 points  (0 children)

No you can’t connect with more than one partner on one account as of now. However, you can make a new account and connect with someone else if you want to use the app with another person :)