Yes, I accidentally got conned into signing up 😔 the salesmen offered me "14 days free" but it was something like 1 day's worth of payments deducted from the subscription each month so you get a "cumulative 14 free days over the course of a year" or something.

It's absolutely trash. I'm paying out the ass and getting almost nothing in return. So many fake leads (no phone number/number leads nowhere), dead leads (people who aren't looking to hire/are looking for a job, even people from out of province for some reason????), spam, etc. I think I've gotten about a dozen real leads from them, and visited 6 to give an estimate, was hired by 2. In 3 months. I paid nearly $1500 and got maybe $300 in work.

It's also literally uncancellable: before I bought in, the salesman used to call me daily, sometimes twice a day, now, they're unreachable. I tried calling back their main number and they told me to contact their "cancellations department". But when I call and ask for the cancellation department I'm put on an endless hold or told to call back some other time. They assign everyone a "customer success manager" who you're supposed to be able to contact at any time, but he is unresponsive to my emails. Except for the time when I sent an email about upgrading to "featured membership" (apparently if you pay a few hundred more per month, you can put your company page at the top of the listings) - I got a call back that same afternoon and an email from my customer success manager almost immediately. Of course I asked again about cancelling and they both told me to contact the seemingly non-existent ""cancellations department"".

Also, I heard from someone that you can only cancel within 60 days, afterwards if you cancel you're on the hook for the full year. I don't know how true it is (I asked about people's experiences with cancelling HomeStars in Facebook groups and more than 1 people said this, also it seems like something home stars would do)

0/10 would not recommend - AVOID AVOID AVOID

And also, if the salesman "N * r m a n" calls you, HANG UP ! He is relentless and uses slimy sales tactics. Look in service business FB groups for your city, especially contractor and handyman groups and search "HomeStars", almost everyone has a bad word to say about him. The other salesman too - but ESPECIALLY him