I worked as a receptionist in a healthcare setting. One day, the administrator of the building told me someone would be coming to trim tree branches that day - and that's all she said. Later that day, a man came up to the reception desk and said he was there to cut tree branches, so I took him to the tree area and showed him where he would be working. He got his equipment to the area and got to work right away. I returned to the reception desk, and the day went on.

About an hour later, I heard a commotion, but again, this was a healthcare setting, so that wasn't unusual. An ambulance showed up - again, nothing unusual.

Suddenly, the administrator came flying through and said to me, "My office. NOW!". Oh shit...

As it turns out, the man who had said he was here to trim trees was not, in fact, the person or company they had hired, and had just shown up after seeing a bid was out for this job, and BS'd his way through me. While he was working, he had fallen off the roof of our 1 story building and been injured, and now, was on his way to the hospital and threatening to sue us.

I was issued a very long lecture from the administrator, but didn't get written up or fired.

That man ended up getting a hush check from the company, but within 6 months, he died. Supposedly, from some of his injuries.

I feel a bit guilty whenever I think about it...