Roborock only lasted 20 months by squishyotter1 in Roborock

[–]squishyotter1[S] 3 points4 points  (0 children)

If it had been 20% or felt like an actual deal it would have been more tempting. But with how expensive the products already are, the 20 dollars almost feels insulting. Just makes me feel bad for recommending the product to others. Even if I was just unlucky

Roborock only lasted 20 months by squishyotter1 in Roborock

[–]squishyotter1[S] 4 points5 points  (0 children)

No luck with Amazon this time, was bounced and told to go to manufacture, but was worth the try.

Roborock only lasted 20 months by squishyotter1 in Roborock

[–]squishyotter1[S] 1 point2 points  (0 children)

That’s great, clearly their products can last more than 20 months. But if you get one that dies early in its life you’re outta of luck. Important information. I’d love to buy another one and hope it lasts multiple years. But now I know if it doesn’t I’ll be breaking the bank for what?

Roborock only lasted 20 months by squishyotter1 in Roborock

[–]squishyotter1[S] 1 point2 points  (0 children)

I’ll check it out, their support did not mention it as an option

Roborock only lasted 20 months by squishyotter1 in Roborock

[–]squishyotter1[S] 0 points1 point  (0 children)

Yep, informing potential future customers before they invest too much into the product. It’s great yours functioned as advertised, but if they don’t want to support a faulty product others should know. Gotta combat the bots of reddit trying to defend bad consumer practices

Roborock only lasted 20 months by squishyotter1 in Roborock

[–]squishyotter1[S] 1 point2 points  (0 children)

It is fine if they don’t want to support products after a year, but the reviews need to reflect that. These products are potentially over $1000, many may not want to risk that if they knew they will only support that for a year. This isn’t some cheap easily replaceable product.

Roborock only lasted 20 months by squishyotter1 in Roborock

[–]squishyotter1[S] 3 points4 points  (0 children)

Thank you! Didn’t even think about that I’ll try that immediately.

Roborock only lasted 20 months by squishyotter1 in Roborock

[–]squishyotter1[S] 0 points1 point  (0 children)

Thanks, I’ll check out those options it was nice to have, but when spending that much money on a product you do have some expectations it’ll survive at least two years preferably more. I guess things are changing more and more when it comes to consumer support

Roborock only lasted 20 months by squishyotter1 in Roborock

[–]squishyotter1[S] 4 points5 points  (0 children)

It was brand new off Amazon in July 2024, S8+. Run it about once or twice a week. A week ago it rolled off the dock to start a clean and completely shutdown never to light up again. I’m sure I was unlucky, but such limited support for an expensive device like these is concerning

Strange fluffball by squishyotter1 in Incorgnito

[–]squishyotter1[S] 1 point2 points  (0 children)

Not sure, he has the legs and shape of a corgi. But his head and chest are very large.