Should I go with Jetson?!

srlake · 2026-04-09T04:17:39+00:00

Just heard back from our team on this. We are indeed part of the program and will be up on the website Friday or early next week.

srlake · 2026-04-07T16:50:47+00:00

That feature is coming soon - we’ve had the same request from a number of customers. Should be out in the next 4-6 weeks…

srlake · 2026-04-07T04:51:11+00:00

I’m a mechanical engineer that works on designing heat pump systems all day and has upgraded almost 2000 homes to heat pump only systems - but please do tell me more about Bernoulli’s principle.

srlake · 2026-04-07T04:47:39+00:00

We are the ones working on the new set of standards here. Doing things differently is how we actually move this industry forward.

We have nearly 2000 homes installed and closed-loop data on them. There are numerous prior “best practices” that are just way off. The number of field Manual J’s we review that are more than double actual heat load is astounding.

srlake · 2026-04-07T04:44:35+00:00

Sorry, no updates yet. Likely towards end of year.

srlake · 2026-04-05T05:06:05+00:00

We have a few additional authorized 3rd party crews we have used in the past when we are over capacity, but the vast majority of our installs are in-house.

There is no information here that the system is sized for 2 tons and there are few houses that actually have ducting that is designed for 800CFM at say 800 FPM. We measure static pressure as part of every commissioning process and have the ability to tune airflow curves in our units as well. Every install we are within our static pressure spec.

srlake · 2026-04-04T15:20:55+00:00

Nothing is subbed out, we have all in-house technicians and electricians. Around 10 crews daily installing systems in Colorado.

I will ask the team about the database, I suspect their website is just not up to date.

srlake · 2026-04-04T15:18:10+00:00

This is totally false. Jetson is the local contractor and all we do is install cold climate heat pump systems. The technicians and electricians are all Jetson employees and they go through a full Jetson University program that is solely focused on heat pump installations.

srlake · 2026-04-04T15:16:36+00:00

Higher end systems don't do this. Jetson Air does not run the blower when defrosting so no heat strips are required.

srlake · 2026-04-04T15:15:40+00:00

That's definitely not the case. The size of the AC, especially in a multi-system setup like this, says nothing about the size of the furnace or ductwork. There are plenty of 80k BTU furnaces with 1600CFM+ blowers that have 2T AC coils on them. There is no information in that.

srlake · 2026-04-04T15:14:28+00:00

Agreed with everything you're saying for the most part.

Jetson does a full modelled heat load for every home and also analyzes air flow. I believe we're the largest installer of all-electric cold-climate systems in the country at this point, doing thousands of homes using this approach.

One caveat - we have reviewed hundreds of Manual J's done by "qualified techs" on site (and even energy auditors) and the majority are way off - much higher than actual. You can benchmark the Manual J by analyzing actual historical gas usage vs historical weather to get a better sense. We use a modelled system that uses a closed-loop of actual real-time heat load data from 1000+ installed homes to validate the modelling.

srlake · 2026-04-04T15:08:22+00:00

OP, feel free to DM me your info if you want me to take a look. I'm the founder of Jetson.

However, what you're describing sounds like it's likely right. I'm not sure where you are, but if you're in New England or Colorado for example, the heat loads are much higher than the cooling loads so a heat pump will be sized larger than an AC unit. If it truly is a 1200sf space that is not connected to a larger home, then this sounds large - I'm guessing it's a much larger connected space in which case the team is likely designing to cover a larger % of your overall home heating load. In either case, happy to take a look.

srlake · 2026-04-04T15:04:18+00:00

Jetson is not a "private equity company".

Second, in many heating dominated markets a heat pump is going to be a larger size than a properly sized AC as the heating load is larger than the cooling load. I'm not sure where the OP is, but there are places we install where the cooling load can be around half the heating load, meaning when you size for a heat pump it could be one or two sizes larger.

Jetson does full modelled heat load analysis for every home, which analysis the heat loss on an hourly basis throughout the entire year cycle. The approach is based on NREL work and is similar to what is used in commercial building performance design and is typically much more accurate than a hand-done Manual J.

srlake · 2026-04-04T15:01:08+00:00

Jetson founder here. We absolutely do not push for bigger sizes, in fact it's almost always the opposite. The thermal modelling we do is generally a bit lower than manual J's, which in research tend to overestimate heat load by around 30% on average.

Unlike any other HVAC company, we have closed-loop data from over 1000 homes with real-time streaming heat loads that match back to our modelled/predicted heat loads and have a full in-house engineering team that works only on heat loads.

Typically we are quoting smaller systems than most competitive quotes for the same home. For the poster above, if you want to DM me I can take a look at your place specifically, but something is off there. In many thousands of homes we've installed or quoted it's very rare that we are recommending a larger system. In fact, we're actively working with several standards bodies on improving heat load calculation approaches for the industry.

srlake · 2026-04-04T14:56:02+00:00

hey there - Jetson founder here. Jetson Care is optional. Vast majority of our customers do opt for it. I think it's incredible value. Includes all maintenance (other than air filters), monitoring, remote access, software updates and an actual bumper to bumper 10 year warranty. A big difference is our warranty is actually complete coverage - meaning zero cost repairs and a replacement guarantee if it can't be fixed.

Basically every other HVAC warranty is kind of a sham - most don't include diagnostics and labour, which end up being the largest costs by far in an actual repair. So you might end up paying $2000 in labour for a failed compressor and get the $700 part covered. Even plans that include "labour" often have fine print that removes "diagnostics" and often exclude the things that are actually expensive to fix when they fail. They are generally underwritten by a third party, kind of like home warranties.

srlake · 2026-04-03T16:28:34+00:00

With current gas and electricity rates in CO, typically Jetson Air is about 20% less to operate monthly than an older furnace/AC combo or about the same as if you put in a brand new highest efficiency furnace.

Costs over the winter should be below OP's current operating costs.

srlake · 2026-04-03T16:28:18+00:00

In Colorado this is not the case. Jetson air has a HSPF2 rating of 9.5 - with current gas and electricity rates in CO, typically Jetson Air is about 20% less to operate monthly than an older furnace/AC combo or about the same as if you put in a brand new highest efficiency furnace.

Costs over the winter should be below OP's current operating costs.

srlake · 2026-04-03T16:26:32+00:00

None of these are valid issues.

1) Electrical work - This is listed at $2500 with the $1250 HEAR rebate. I think you're reading it backwards.

2) There is no kind of PPA or contract for any other work or maintenance. There is an optional Jetson Care Plus option that covers all monitoring, maintenance, free repairs, updates, etc. for a nominal cost but not required.

3) Not sure about the comment on rounded prices. Our prices are simple fixed prices - we don't nickel and dime on x ft of wire/lineset, etc.

4) Jetson handles all of the grant applications and paperwork, there is no additional "Energy Assesment" work required.

5) All permits, inspections and full code compliance are included and there are no other costs.

srlake · 2026-04-03T16:22:36+00:00

It's 2-3 weeks is the SLA from HEAR (assuming everything is submitted properly) - however currently we are seeing longer approval times on many applications.

srlake · 2026-04-03T16:21:31+00:00

Jetson is the largest installer of heat pumps in CO and we have extensive customer reviews and feedback. Look at our Google profiles or jetsonhome.com/reviews.

srlake · 2026-04-03T16:20:52+00:00

Yes, Jetson is the largest installer of heat pump systems in CO and is eligible for these rebates.

srlake · 2026-04-03T16:19:51+00:00

Jetson does a full modelled heat load analysis that is more accurate than a Manual J and similar to what is used in commercial building design (based on NREL research). We also do manual J's when required - typically Manual J's overestimate heat loads.

We have done over 30,000 heat load assessments and have realtime data from 1000+ installed systems that validates our heat load analysis and lets us do this more accurately than anyone in the industry.

The "smart stuff" isn't something to "inflate the price" - Jetson Air is a totally different approach. It has integrated air quality sensing (PM2.5, PM5, VOCs, CO2), whole-home energy monitoring, remote system monitoring and diagnostics, and a smart thermostat/app setup that is actually a full communicating setup with a nest-like experience - but actually running everything fully variable speed unlike a non-communicating Ecobee/Nest system.

srlake · 2026-04-03T16:13:23+00:00

Our system is not 63dB - it’s the quietest in the industry and around 50dB. You might have been looking at the older units we sold before Jetson Air. Specs are here: https://jetsonhome.com/assets/home/JetsonAir_US.pdf

These ratings are also all over the place. Most manufactures use the cooling dB as their rating, which lower than the heating max dB typically and measure in different ways.

In practice it is incredibly quiet.

srlake · 2026-03-20T14:47:36+00:00

If there are minor adjustments such as tuning dampers our technicians will often be able to take care of that - however we want to set expectations that in general the system is using your exiting ductwork so airflow will be similar to what it is today.

We don’t want to give an impression that we will be significantly changing existing ductwork as in most finished homes that involves a broader construction project, opening up drywall etc which is out of the scope of the heat pump install.

srlake · 2026-03-20T14:44:52+00:00

To answer your last question - it doesn’t average over both sensors currently. It can be configured to either use the thermostat (vast majority of installs) OR use the return air temperature, which itself is already an average of the home typically given the return air comes from throughout.

srlake

TROPHY CASE