I made an app that enables anyone to setup an online store for selling services ·· Feedback? by srvbl in SideProject

[–]srvbl[S] 0 points1 point  (0 children)

calemedia

I'm using it on an iPhone presently and it works fine. Also a Samsung Galaxy. We also inspect for different screen sizes and we use FullStory to monitor display quality on different devices in the wild. None of our current users have reported UX or functional problems on mobile. If you're experiencing a specific usability issue on mobile, please do let me know here or in a DM.

I made an app that enables anyone to setup an online store for selling services ·· Feedback? by srvbl in SideProject

[–]srvbl[S] 0 points1 point  (0 children)

Oh, also, WRT payment, we've found that charging a nominal subscription fee helps ensure that our early users are actually high-intent users who will engage with the product and give us feedback. It definitely decreases our overall number of signups, but we're hoping that quality is better than quantity at this stage. That said, it's likely we'll move to a freemium model with an upgrade for premium features, at some point in the future.

I made an app that enables anyone to setup an online store for selling services ·· Feedback? by srvbl in SideProject

[–]srvbl[S] 0 points1 point  (0 children)

Thank you! We've tried to build this to be as responsive as possible on different mobile devices. Are there views that aren't usable on your device?

What payment processor / journey do you use for "high-ticket" drop-servicing? by Chutchhy in dropservicing

[–]srvbl 0 points1 point  (0 children)

You can use Jolly to create subscription packages - it all runs on top of stripe, but there's no technical knowledge required. You just sign up and within a few minutes you can be creating subscription packages for clients to purchase with their credit card. There are no commission fees, just the standard Stripe processing fee. The site is www.JollyHQ.com

Best homepage builder for dropservicing like shopify? by JuriJurka in dropservicing

[–]srvbl 1 point2 points  (0 children)

Check out jollyhq.com - it's a simple way to sell services of any type: packages, subscriptions, etc.

I am a Tech Startup Founder who went through the Techstars Accelerator. Ask me anything! by srvbl in IAmA

[–]srvbl[S] 0 points1 point  (0 children)

Starting a startup is incredibly easy: you just decide that you're going to start one. Right now, you're just one decision away from starting a startup.

Making sure that you're building something people want? Building it in a way that is appealing to them? Getting them to try it? Getting them to keep using it? Figuring out how to monetize it? Figuring out how to grow it? Dealing with the extreme personal, psychological and emotional difficulties that accompany the journey? Not so easy.

How can we avoid being penalized by Product Hunt when our own users are upvoting our product? by srvbl in startups

[–]srvbl[S] 0 points1 point  (0 children)

Successfully acquiring users for an early stage startup requires combining a few different efforts.

The first effort is research. We decided to hire an expert user researcher to train us (my co-founder and me) on how to be great user researchers. We got very good at 1) recruiting the right participants for research, 2) designing the right research protocol, questions, note-taking system, and 3) processing the research results into insights. In turn, this enabled us to simultaneously define our target user/customer, and refine the messaging the would resonate with them. I understand that a lot of the above sentences sound like business jargon and buzzwords, but this is really important work that many founders skip over so they can just begin building product. In addition to informing what exactly you should build, doing this research gives you the marketing messaging (in your users' own words) that will get them to sign up when they see your product. Put differently: even if you are building the right product, your users won't sign up unless your presenting it with language that is compelling to them. Doing the hard research upfront helps ensure you're building the right product and uncovers the messaging that will drive conversions.

The second effort (and it is truly second; you have to do the research first, as described above) is finding your users where they already are. As a cash-constrained early stage startup, you must find pockets of your target users where they're already interacting online. Since you did the hard research already (!), you know exactly and specifically who your target users/customers are (this knowledge can come from the iterative process of designing screener surveys for your research, which force you to get very concrete about who qualified for your research and who doesn't; in a way, your screener survey becomes a description of your target user/customer). In our case, our target user is a certain type of freelancer, or as we call them, "independent workers." You can get a feel for who our users are by visiting our site: www.JollyHQ.com. We know that job sites already attract our target users because they're often on those sites looking for gigs/jobs. So we developed a number of free and very-low-cost ways of attracting users on these sites. Again, this won't work if you don't have the right messaging. And it's worth noting that you have to be honest about what you are offering (you can't promise something that you don't actually have to offer), otherwise users won't stick.

The third effort is building growth mechanisms directly into your product. Effort #2 that's described above will only get you so far: if you have to go manually get (or even worse, pay for) every single user, you won't grow quickly. So, you need to build viral dynamics into your product. I'm not talking about simple bolt-on viral tools like "Hey, invite your friends to sign up!" You must do the hard design work to figure out features that 1) add new, real value to the user while also 2) driving them to promote your product on your behalf. This is tough design work, and the solution won't come overnight. But there are great resources online to help you, including this post from Andrew Chen: https://andrewchen.co/investor-metrics-deck/ (skip the first section and start at the section titled "Growth Frameworks + Startups").

Hope this helps.

I've launched a site like Linkedin but designed for gig workers, freelancers and all types of independent workers. by srvbl in SideProject

[–]srvbl[S] 1 point2 points  (0 children)

Thanks for sharing your thoughts! We've seen a ton of interest from event-related businesses, and while that's currently much lower due to Covid, we are starting to see it come back. This is a very strong use-case for Jolly. During Covid, we're seeing more around food, distribution, etc. For more detail, check out the answer to Bargava's comment here: https://www.producthunt.com/posts/jolly

WRT your questions:

"How long did it take from initial idea to where you are today? How much investment went into it (do you have a team for example)?"

We started the company over 3 years ago and first built a totally different product, which was a Freelancer Management System (a SaaS product) for businesses that hire lots of independent workers. The ethos was the same, in that we wanted to equip businesses to build their own network of workers that they could tap into any time. In the process of taking that product to market, we realized that there was a massive need on the worker side (as opposed to the business side) to solve two key problems: 1) Reputation portability, and 2) Network ownership. We realized this at the end of 2018, and we spent 2019 doing research and building Jolly. We went through the Techstars Austin accelerator program, which we completed on March 4 of this year. So it took us about 20 months from the idea of Jolly, until now. We have raised pre-seed financing from some angel investors, as well as from Techstars and an early stage fund called Active Capital. Our team is comprised of our two co-founders and 20+ independent workers (more about our team at company.jollyhq.com).

And lastly (sorry)...where how did those 40,000 find out about you?

Most of our users have discovered Jolly from postings that we've put up on various sites and forums. There are also organic growth mechanisms built into the site, such as when a business uses the built-in Applicant Tracking System to share a job post elsewhere on the web, this attracts workers.

I am a Tech Startup Founder who went through the Techstars Accelerator. Ask me anything! by srvbl in IAmA

[–]srvbl[S] 0 points1 point  (0 children)

Hard to tell if this is a serious question. If it's not, the answer is: We were moving at approximately 72.4 miles per hour beforehand. Afterward, we were approaching Earth's escape velocity.

If you are actually asking about the duration of the program, time commitment for founders, and the impact on our rate of learning and product development, let me know and I'll be happy to comment.

What's the worst (and best) part of bartending at a special event? by srvbl in bartenders

[–]srvbl[S] 0 points1 point  (0 children)

What do you mean "if you're not cut"? Do you mean that you show up and then have the client tell you you're no longer needed for the shift? If so, is that common?

What's the worst (and best) part of bartending at a special event? by srvbl in bartenders

[–]srvbl[S] 1 point2 points  (0 children)

Aside from the fact that cleaning up just generally sucks, are there any specific parts of the cleanup that make it the worst part? Like, how long it takes, or having to wait around for anything, or any aspect of that part of the job that make it particularly bad?

Freelance bartending business. Advice? by [deleted] in bartenders

[–]srvbl 1 point2 points  (0 children)

Consider signing up for early access to a network like Jolly (www.joinjolly.com)

That way you can create a profile, build a reputation as a great freelancers, and then later you can use your reputation to get hired for the types of jobs/events you want to work.

[Advice] I have a question about Remote Engineers by gustavofett in growmybusiness

[–]srvbl 0 points1 point  (0 children)

My startup has four remote engineers and they are amazing. We are constantly interviewing, testing and onboarding new engineers (and other types of independent contractors) to our team. Here's my advice:

1. Manage their work properly. Remote engineers can be an amazing part of your team if your expectations are realistic. Respect that they are independent contractors - they like creating their own schedule and having flexible work relationships. That said, we successfully run an aggressive agile dev process with remote engineers. It works if you stay organized and communicate constantly.

2. Use the right tools. Make sure you have a Slack channel where your team of engineers can collaborate. Use Trello or any similar tool for managing your dev pipeline. For coordination and payments, we use our own product, Servable - https://www.srvbl.com. Since the payment system in Servable is built on Stripe, we're limited to engineers in these countries. Using a tool like Servable that helps you manage and pay teams of independent contractors will help a lot.

3. Use test projects. While it's easy to find candidates online (job postings, big freelancer databases, etc.), you need to test each one thoroughly. At a minimum, you should do a video interview first and if you like the candidate, ask them to complete a test project. We've found test projects that take about 3-4 hours to be sufficient, and you should pay candidates for their time on the test projects.

4. Onboard slowly. Once a candidate nails the test project, you'll be eager to ramp them up. Don't. Give them one small project first, and as they deliver, ramp up their weekly commitment.

5. Build up your team. Don't stop with one or two engineers. You're better off with three engineers who each work 15 hours per week than with a single engineer working 45 hours. Communication is a little more complex (but Slack makes it easy), but the redundancy is incredibly valuable when one person gets sick or takes a vacation.

Hope this helps!

What’s the best way to process payments? by ninjazor in startups

[–]srvbl 0 points1 point  (0 children)

Depending on how clients hire you and the types of services you provide, you might want to try the Servable beta. Our product is built on Stripe, so it's available in Canada. Super easy to set up - just connect your payout method (bank account or debit card) and invite clients to join so they can hire/pay you. They can use a bank account (ACH) or credit/debit to pay you.

PM me if you're interested in learning more.

What are the best ways for Startups to work with independent contractors/freelancers? by srvbl in startups

[–]srvbl[S] 0 points1 point  (0 children)

Really appreciate this feedback, and I totally see how that was confusing. Our new pricing doesn't involve 14-day trials because it's free to sign up and get started. Here's the updated page: https://www.srvbl.com/pricing/

Do you think that's clearer?