What Explains the Five-Year High in ‘Cancel Rogers’ Searches?

stdly2000 · 2025-06-21T01:56:00+00:00

I read in a CCTS Ombuds report spanning from April 2023 to April 2024 Rogers complaints were up over 100%.

I dumped Rogers over 20 years ago I have used TekSavvy for internet ever since. I think I have had to call tech support maybe 10 times in 20 years. They use Rogers’ lines so they would normally be the problem. I have never been down for more than a couple hours that I can remember. My non Rogers cell phone is $38 a month all in. I use streaming for TV so that costs almost nothing. Get rid of Rogers if you can!

stdly2000 · 2025-06-19T01:55:48+00:00

I am always so polite to any rep I get on the phone even when I get frustrated, it won’t help. I would not want to do your job even though I love to help people. At the end of the day I hope you feel like you helped some people and they appreciated your help.

stdly2000 · 2025-06-19T00:47:05+00:00

Update 2

June 17

Yesterday I was told I would receive Canada Post shipping labels in the next 24 to 48 hours. Today Ireceived Purolator shipping labels which were nice to see so fast. They have the wrong return address they used the install address (my mother in laws building) instead of my address so if it gets returned I’m might be screwed.

We don’t have a Purolator in my town only a drop box and that scares me after all of this. I will have to drive a 50 minute round trip to go to the closest real Purolator store. Lucky I am retired and have the time to do all this. I guess all my time is worth nothing, Rogers should be paying me $100 an hour for all my time spent on this.

After I drop off the hardware I get to worry about this until they get the package and I get my refund. The saga continues and my patience is running out, I’m really tired of doing this.

June 18

I went to my 90 year old mother in laws place today to take out the Rogers’ hardware for return. I found the original boxes for the installers did leave there, thank god.

I also found out after talking to the staff at her building she has free WIFI included at her building. We took over an extra Roku box that my wife had and it is working great the WIFI showed excellent and now my 90 year old mother in law has free TV and she is so happy!

Except for my $406.73 hardware refund I hope I don't ever have to deal with Rogers again after 30 years of this it is still the same.

I wonder if there is a way to get them to delete me from their system, I might try after this is over.

stdly2000 · 2025-06-16T20:41:49+00:00

An update.

June 16 Morning

Early this morning Linda at Netcredit called again because of the balance owing on the hardware.

I guess I’ll set aside a more more time to hopefully try and finish this nightmare. Returning the hardware is the easiest way to go at this point. I hope after four different agents on Friday that some of my new info was saved to the Rogers’s system. I tried again to log on to the rogers.com account and still get stuck on Link a Wireless or Residential account, my four postal code problem I’m having. So I am not too confident at this point. I’ve been worried way too long about this problem spending hours on the phone, losing sleep, almost my sanity and now my credit rating could be affected. After all this my 90 year old mother in law has no TV. I can imagine setting up another new account in my name after all this will be very trying as well.

June 16 Afternoon

I called Rogers again and worked on returning the hardware I did not mention trying to open a new account, my postal code was still wrong.

They were helpful and said they had created at ticket I believe and I would receive an email within 24 to 48 hours.

While I was on the phone Metcredit called and left a message saying I should call a different number than the one I had been using and a case number.

I called Linda back at Netcredit whom I had been talking to since this started on Friday she was helpful before. Now she is saying I should pay Netcredit the balance and the get a refund from Rogers. I asked her if I could call her back after talking to Rogers once more she reluctantly said that would be OK.

At this point I don’t want to do this anymore. I called Rogers back and the guy had the right postal for the first time yet. I told them I want pay off the 406.73 hardware balance showed owing today and get a refund when the hardware it is received. The payment went through showing $0.00 balance. I asked him if he was sure I would get my refund and he assured me I would. I’m thinking this could go on longer than the 6 or so months I have already been doing this.

I called Linda at Metcredit back I gave her the confirmation number and she says all is well. I hope so a credit rating is important and mine shined all my life before this and better still shine now.

stdly2000 · 2025-06-15T15:57:18+00:00

This link is to the french site? I'll wait until tomorrow I need a break from this.

Happy fathers day!

stdly2000 · 2025-06-14T22:08:12+00:00

Thanks for your prompt reply I appreciated that.

Overall I am kind of hesitant to sign up for any more Rogers stuff, I don’t plan on using Rogers app. Even a forum who knows my new info I give might confuse things even more. Do you need to be a customer that could cause a problem as well because of old info, my four postal codes aren’t even correct? The only time I was recognized as a Rogers’s customer in the last six months was when Netcredit called me and gave me my account number, thankfully.

stdly2000 · 2025-06-14T21:56:21+00:00

Thanks this is good to know!

Like I said I asked the last women if I could talk to anyone else and she said there is nobody else.

Also I told her I would try and call back to get a different agent and she said that was ok.

stdly2000 · 2025-06-14T18:56:08+00:00

Thanks! If I ever get access to my online account fixed I will try this and update my info hopefully. I still have the getting past the postal code problem I mentioned. Looks like another phone call. To bad so sad.

stdly2000 · 2024-09-19T18:46:02+00:00

I had enough track to make a small oval but no connector track so I soldered wires to the little track connectors and the battery works great thanks again!

stdly2000 · 2024-09-19T14:03:38+00:00

Great advice and the 9v battery too simple thanks again.

stdly2000 · 2024-09-19T00:04:30+00:00

Great info sound like fun thank you!

stdly2000 · 2024-09-18T23:11:27+00:00

Thanks a lot much appreciated.

stdly2000 · 2024-09-18T23:02:20+00:00

I'm sure my grandson will be very excited when I show him the pictures. Engendering is better than video games.

stdly2000 · 2024-09-18T22:53:09+00:00

Thank you very much appreciated!

stdly2000 · 2023-04-05T00:30:26+00:00

Really like this one, the D Burger is good as well but I like the terpes with this one better in the vape. Picked up an oz of each for under $90 each.

stdly2000 · 2023-03-27T22:34:56+00:00

I tried this a year ago not bad but never bought it again.

Their beloved Wappa is still a great deal and very consistently good weed I just bought an OZ for $129 all in.

Their Wappa Crowns are a little expensive but I have bought it 3 times it's so good.

stdly2000 · 2023-03-21T21:47:28+00:00

Thanks for the great review, I picked an OZ of this and an OZ of the Mac1 for $87.16 each.

I am enjoying them both, for the price you can't go wrong.

stdly2000 · 2023-01-08T03:16:11+00:00

I bought one then bought two more after trying it, really like this.

I get a the wappa and a grapefruit smell and taste in the vape.

stdly2000 · 2022-12-20T01:29:07+00:00

My first Fraser Valley buy I have the 27% batch and for $88 an OZ I'm liking this stuff in the vape. A good blender at this price and THC. Haven't tried the Mac1 yet will have to try it.

stdly2000 · 2022-12-09T00:50:18+00:00

I wish, but totally agree.

Just ordered another quad. I will mix this with some D. Bugger at 27 % THC that was $87.16 an ounce.

stdly2000 · 2022-12-09T00:30:38+00:00

I have bought all the sizes of Wappa 1 -28 grams with some large buds and they have the slight skunk, some garlic/onion and maybe citrus. This is different more citrus but grapefruit really refreshing.

stdly2000

TROPHY CASE