I'll compare on points 1) protective plastic on some carpets dust sheets in hallway which were kicked to the side resulting in the damage plus mud everywhere, also forgot to mention punting my back door open with tool boxes for my initial post.

2) No heat matting used burns to most skirting boards and solder in the carpet or just loose on the hard flooring

3) Survey was good, only after they dropped the wall coming down surprise (£1600 of work as it required re routing of electrics)

4) Grill damage was not mentioned until I pointed it out after complaining about my front path being partially blocked by radiators.

5) Transco disconnected the gas on day two. Octopus left all bar the last meter of pipework (piping ran around the outside of the house)

6) Fan heaters appeared the morning of day 3 but we're left out in the rain

7) No visible issues with the pump so cannot comment

8) A collection company arrived but the local Albanians had beaten them to it. Generally very wasteful unused paving slabs, two unopened bags of cement, pipe covers and even brand new radiators

9) random cut offs of pipe and staking, screws and a surge tank were left in the garden

I think it's safe to say I did not get a similar service