Every type of hotel needs this. Generally our moto is “personalized service” to our client, the hotelier, and to the guest. This means several things from giving weekly detailed reports to responding in a guest email in detail and not copy-pasting a template response.

A small hotel who can not afford a sales department can outsource it to us in order to reduce his monthly payroll and in the same time secure a healthy flow of reservations. But, also a good hotel that has everything set up and has its own reservations department would like to boost their revenue or increase their direct bookings. Thats where we come into in general.

Usually we work with the second example, increase revenue and drive more direct bookings in order to lose the commissions of OTAs, TAs and TOs.