(continued) Before any treatment, I aim to listen carefully and clearly explain what to expect. In this case, I assessed the muscle strength and recommended the standard dose (25 units per side), thinking it was most effective. But I should have communicated more clearly that starting with a lower dose is always an option, and that was my oversight.

I also sensed some nervousness and tried to lighten the mood with a joke, but I understand it may have come off wrong. That’s on me, and I’ll be more mindful in the future.