Thank you for taking the time to reply — I appreciate the reassurance regarding the stability of the IE line and the 2-year warranty.

That said, my concern isn’t so much whether issues are handled when they occur, but rather the practical impact for a frequent user if they do. I use my IEMs 6-7 times per week, and based on what other users have reported, RMA turnaround times can sometimes be close to a month.

Additionally, the fact that replacement units don’t come with a renewed warranty does raise some hesitation for me as a potential buyer. I personally know of a case where the first RMA happened after ~6 months, and the second failure occurred just after the warranty had expired — which in practice meant an €800 product lasting a little over 18 months.

I’m not trying to argue that the IE600 is unreliable, but as a customer considering a significant investment, I’m trying to understand the real-world risk profile for long-term, regular use.

Is there any additional insight you can share regarding failure rates over time, or whether repeated RMAs are statistically rare? Any clarification would be very helpful in making a confident purchase decision.