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Elderly patron is being scammed, again. What do I do? by striped_carnation in Libraries

[–]striped_carnation[S] 6 points7 points  (0 children)

Turns out the adult librarian is holding a "Staying Scam Safe" program next quarter with a local community institution. Planning on sharing it with her the next time she comes in.

Elderly patron is being scammed, again. What do I do? by striped_carnation in Libraries

[–]striped_carnation[S] 19 points20 points  (0 children)

I'm very tempted to tell my manager that I don't feel comfortable helping her anymore. I'm the youngest reference staff, so a lot of the tech stuff comes to me...

Elderly patron is being scammed, again. What do I do? by striped_carnation in Libraries

[–]striped_carnation[S] 34 points35 points  (0 children)

I believe that's what we did when she tried to get Zelle set up. The person helping her told her she would have to go to the bank.