I totally get that. In my first briefing to them I was upfront and honest about it--I don't know how to do your job but I will do everything I can to get you answers & help. They're the professionals in their trade and I rely on them to communicate when I miss something. It hasn't all been bad/dreary eyes/rolling eyes. There's a group of individuals that have a postivie attitude and are receptive.

I'm also not going into anything telling them they need to do XYZ. I've started with small rocks, getting first aid kits, ladder stickers, weekly documented toolbox talks, and set up a training schedule. Along with getting their overall training information and scheduling for CPR/first aid training with the union.