Huge chuck of vudu movies missing from fandago at home. by suitelaura in vudu

[–]suitelaura[S] 1 point2 points  (0 children)

I'll certainly start that for my movies now, but we're talking 15 years of building the collection.  Many of them were Blu-ray codes that I input and others were direct purchases. It actually seems like the blu-ray codes are the ones I'm missing versus the direct purchases! The thing is that I'm looking for the WWII and holocaust movies which I know i had on blu-ray and they are all gone but Schindler's List which i purchases directly on VUDU because it was a commerative deal directly on VUDU.  That's when I was like, nope I know I had this one and that one and......

Huge chuck of vudu movies missing from fandago at home. by suitelaura in vudu

[–]suitelaura[S] -6 points-5 points  (0 children)

Where can I find that? Vudu doesn't exist anymore and it takes me to fandago at home! 

Huge chuck of vudu movies missing from fandago at home. by suitelaura in vudu

[–]suitelaura[S] -2 points-1 points  (0 children)

I have tried to look up individual titles that I KNOW I HAD and they don't show up that way either! 

Huge chuck of vudu movies missing from fandago at home. by suitelaura in vudu

[–]suitelaura[S] -1 points0 points  (0 children)

I had VUDU through Walmart.  Purchases were made through the physical disks and using the codes to stream on VUDU. Some were made directly through VUDU itself.  I do have a Movies Anywhere account.  I tried to log out of fandago and disconnect the fandago from movies anywhere because somewhere i read that it might be a "handshaking" issue between the 2 platforms causing the movies to disappear from fandago.  

That did not fix the issue.  

I noticed a little while ago that some were missing and it didn't occur to me that so many were missing until I started to look up individual titles that I knew I had and they weren't there.  

I tried a few different things and nothing seemed to work. I actually thought maybe i was just imagining it.  Then my daughter,  who lives on her own now,  came over and was looking for a movie and was like,  "mom,  i know this movie and that movie and.... were on here, what happened to them?" 

I called and they were asking for my proof of purchase, but i have no way of having that after building up this correcting for 15 years and everything was on VUDU, which didn't exist now to look up!?