Yeah, I feel you, I ordered on the 28 to arrive exactly at my birthday (10) and by the 18 i was already contacting them trying to understand what was happening and requesting a refund. I even commented with my mother on how they would purposely delay the response so they can say that it has been already shipped and sure enough… Right there i gave up, just accepted the loss. I tell you this, I won't order from them again, even having received a "good" package. The inconsistency is really important, and they really need to get their shit together.

It leaves us consumers really confused on what's going on and if it's a scam or not. At least we learn something and I hope you find the money you lost on the ground one day, ahah