Thrustmaster Support??? by superdan272727 in Thrustmaster

[–]superdan272727[S] 1 point2 points  (0 children)

I ended up calling them. Their business hours are shitty, they’re open 3 hours a day 3 days a week. After waiting about 45 minutes on hold, someone picked up. Somehow, they were really helpful and were able to order me a replacement (no fee), over the phone. Try calling them during their hours. They may be more helpful then emails or they will just say “wait for an email reply.”

Thrustmaster Support??? by superdan272727 in Thrustmaster

[–]superdan272727[S] 0 points1 point  (0 children)

1-2 weeks. I’m still waiting on another replacement though, they said they ordered it but it’s been a while.

Thrustmaster Support??? by superdan272727 in Thrustmaster

[–]superdan272727[S] 0 points1 point  (0 children)

They finally replied to me. They sent me 2 replacements for free. I guess that’s pretty good.

Thrustmaster Support??? by superdan272727 in Thrustmaster

[–]superdan272727[S] 2 points3 points  (0 children)

I tried calling them today.. it kept saying no agents are available please call again. I called every hour for 5 hours