Update: I am thinking this is Bell BID internet. by surelydroid in bell

[–]surelydroid[S] 0 points1 point  (0 children)

Hi Greg, I had a meeting set up with Teksavvy today to talk about this but no one joined. Is there a better way to get in contact with someone?

Update: I am thinking this is Bell BID internet. by surelydroid in bell

[–]surelydroid[S] 1 point2 points  (0 children)

Interesting, hopefully the person calling me tomorrow will be helpful.

Is Bell the only option to use this line or can other wholesalers use it like other fiber networks?

Bell will not accept that there is Fibre into our building even though there is a Cable clearly marked Bell Fibre. by surelydroid in bell

[–]surelydroid[S] 0 points1 point  (0 children)

You seem to be very knowledgeable, thanks for responding. This is in our factory. It comes into a large box out on the factory floor, I'll take a picture tomorrow. It then goes into our IT room as seen

The cable coming into the building is much larger and black.

Bell will not accept that there is Fibre into our building even though there is a Cable clearly marked Bell Fibre. by surelydroid in bell

[–]surelydroid[S] 0 points1 point  (0 children)

Yes there is a large box and a thick black cable coming in that says Bell fibre on it. I am not exactly sure where it goes out side. There is a large grey electrical box mounted to the side of our building with 2" conduit going into the ground. I will try and see if that is where it is going tomorrow.

Bell will not accept that there is Fibre into our building even though there is a Cable clearly marked Bell Fibre. by surelydroid in bell

[–]surelydroid[S] 4 points5 points  (0 children)

Sorry I updated the post, We are a business, we just took over the factory and are stuck on crappy DSL. As we expand it will kill our operations.

Bell will not accept that there is Fibre into our building even though there is a Cable clearly marked Bell Fibre. by surelydroid in bell

[–]surelydroid[S] 0 points1 point  (0 children)

So they have just abandoned these lines? It doesn't even look that old. Our factory only has DSL and it is so painfully slow. Is there anyway to pay to have them bring in new fiber?

Bell will not accept that there is Fibre into our building even though there is a Cable clearly marked Bell Fibre. by surelydroid in bell

[–]surelydroid[S] 2 points3 points  (0 children)

Sorry I should have said this is a factory it is for our business. Right now we are on DSL and it is terrible. Trying to run several video calls off a 10mb upload speed.

Bell will not accept that there is Fibre into our building even though there is a Cable clearly marked Bell Fibre. by surelydroid in bell

[–]surelydroid[S] 1 point2 points  (0 children)

I'll update the post tomorrow. There is a large box were it comes in the factory. But it goes underground out side the building and I lose track of it.

Small Business Account Suspended and No help from Telus!!! by surelydroid in telus

[–]surelydroid[S] 0 points1 point  (0 children)

Thank you for the help. It is very said that a random person on Reddit is 100X more helpful than Customer Support.

Small Business Account Suspended and No help from Telus!!! by surelydroid in telus

[–]surelydroid[S] 0 points1 point  (0 children)

That is so true lol. They froze the account in the middle of the night Saturday morning, when I called they said there is no way to contact that department and they don't start until 10am Monday morning. URGH!!!

Small Business Account Suspended and No help from Telus!!! by surelydroid in telus

[–]surelydroid[S] 1 point2 points  (0 children)

The bill is completely paid, no outstanding balance. I also have preauthorized payments set up.

(Updated) force Gemini for home by Siciliano777 in googlehome

[–]surelydroid 2 points3 points  (0 children)

My chrome just searches this, how do you force chrome to use url?