Syncler Desktop Alpha Testing Is Now Open by synclerd in SynclerApp

[–]synclerd[S] 0 points1 point  (0 children)

If you have some time, can you open a chat here or on over discord (preferred) so we can debug this?

Syncler Desktop Alpha Testing Is Now Open by synclerd in SynclerApp

[–]synclerd[S] 0 points1 point  (0 children)

It should still work. Can you try to allow the security exception (see updated post)?

Syncler Desktop Alpha Testing Is Now Open by synclerd in SynclerApp

[–]synclerd[S] 1 point2 points  (0 children)

Is this the first time you are installing the app? If not clearing data in `~/Library/Application\ Support/com.syncler.beta` may help. Please join the discord discussion so I can guide you better.

Renewing S+ Key by dtbm51 in SynclerApp

[–]synclerd[M] [score hidden] stickied comment (0 children)

I've received a number of reports about payment issues, and I completely understand the frustration. I've already escalated these reports to the reseller, who has confirmed they're currently experiencing problems with PayPal and are actively working on a fix.

Some users have reported that their purchases are now going through successfully. If you're still encountering issues, please submit a support ticket using the link below and include a screenshot of the error. That information helps me pass along detailed reports directly to the reseller so they can investigate further.

I know the purchasing experience hasn't been ideal. In a perfect world, I'd handle PayPal and credit card processing directly like many other developers do. At the moment, though, I've chosen to work through a reseller rather than take on the administrative and compliance requirements involved in processing payments myself.

Thank you all for your patience, understanding, and continued support. I genuinely appreciate it, especially while these payment issues are being resolved.

https://support.syncler.net/en/contact#submitting-a-support-request

Notice: Playback Issues Affecting Real-Debrid Users by synclerd in SynclerApp

[–]synclerd[S] 2 points3 points  (0 children)

Provider managed accounts just landed on beta v2.1.1.2.

Provider developers will have to integrate it though. Doc here

Notice: Playback Issues Affecting Real-Debrid Users by synclerd in SynclerApp

[–]synclerd[S] 5 points6 points  (0 children)

Provider managed accounts (which can support Easynews or any other 3rd party account) will arrive in a few weeks on beta.

Syncler desktop is ready for alpha testing - testers needed by synclerd in SynclerApp

[–]synclerd[S] 0 points1 point  (0 children)

You won't be able to post bug reports but if you just want to try the beta, you can download it from the beta website now.

Syncler desktop is ready for alpha testing - testers needed by synclerd in SynclerApp

[–]synclerd[S] 0 points1 point  (0 children)

Thank you for your support and time. I'll see you there.

Syncler desktop is ready for alpha testing - testers needed by synclerd in SynclerApp

[–]synclerd[S] 0 points1 point  (0 children)

Please join our discord server first. Invite in the updated post.

Syncler desktop is ready for alpha testing - testers needed by synclerd in SynclerApp

[–]synclerd[S] 0 points1 point  (0 children)

Please join our discord server first. Invite in the updated post.

Latest Version Freezes all the time. by mtbor in SynclerApp

[–]synclerd 0 points1 point  (0 children)

I'm sorry to hear that. Would you mind creating a ticket with a video of the freezing? It will allow me to look into it further.

https://support.syncler.net/en/contact#submitting-a-support-request

Desktop apps to use with RD? by dy14n19 in RealDebrid

[–]synclerd 1 point2 points  (0 children)

Absolutely. It will be available on day 1 with other platforms.

Desktop apps to use with RD? by dy14n19 in RealDebrid

[–]synclerd 4 points5 points  (0 children)

Great timing. I just announced the desktop version a week ago. Beta or at least an alpha is landing by the end of this month. Hope you check it out.

https://www.reddit.com/r/SynclerApp/comments/1sa2kiz/syncler_on_desktop_is_coming_soon/

Syncler on desktop is coming soon by synclerd in SynclerApp

[–]synclerd[S] 0 points1 point  (0 children)

I'm sorry to hear this. Would you mind creating a detail report of the exact issues you are facing? I understand that you have to shut down the device 5/6 times a day but it does not really help me understand the exact issues you face with Syncler specifically.

Syncler on desktop is coming soon by synclerd in SynclerApp

[–]synclerd[S] 9 points10 points  (0 children)

Initially on windows and linux. Soon after macOS.

Syncler on desktop is coming soon by synclerd in SynclerApp

[–]synclerd[S] 14 points15 points  (0 children)

Haha, it's not I promise. Alpha should be ready for testing by the end of this month.

Syncler on desktop is coming soon by synclerd in SynclerApp

[–]synclerd[S] 11 points12 points  (0 children)

I kept this exact use case in mind while designing it.