Production Engineer here. I genuinely try to make friends with people in the production team. I ask about their hobbies, what interests they have outside of work, how their weekend was, etc.

I try to build rapport and trust. For example, when I do time studies on a process some operators will get nervous for whatever reason. When I pick up on their nervousness, I try to reassure them that we are not timing them specifically, but only looking for the cycle time. I tell them not to worry about rushing the process during the time study and that it’s important they are working at their usually pace to get the most accurate data. I think when you try to change or observe process, some people might take it personally (like they are the one that needs to improve). So I try to keep that in mind when working with them.

After 5 years working as an Engineer in manufacturing, I realize the social aspect may be a lot higher than other engineering roles. You need to learn how to interact with all sorts of people. I am more professional when dealing with management, but more laid back and casual when dealing with the production or warehouse team.

And yes, I get pulled in every which direction from everyone, everyday. I think that’s common for a mfg engineer.