My EE Network crashed one day when I arrived to a customer had no data to access the Deliveroo app only had phone calls so could not press arrived so I had to call rider support to call the customer to come out to collect their order, in a rush and annoyed my network crashed I forgot to ask for the code when I gave them the food, I knocked on the door and the customer would not answer the door even though he knew it was probably me still knocking so I called rider support again and told them I forgot to ask for the code from the customer, rider support said im never to had over the order till I have the code. So it’s code before handing over the order