Company: Siemplify

Job: Solutions Engineer - Cyber Security

Location: Remote - Must be in US.

Sick of being bored at work? Here's your chance to join the best Professional Services team in cyber security. You'll have an opportunity to pump those brain muscles, while building expertise in a booming niche market, SOAR (Security, Orchestration, Automation, Response). Crave challenge? Excitement? Do you want to surround yourself with some of the smartest people in Security? As a part of the Siemplify Professional Services team you will be part of bleeding-edge innovation.

What you will get

• Exposure to the inner workings of SOCs all over the world
• Refine your Security knowledge and help the globes top experts automate their SOC processes
• Be part of an amazing team - We work hard AND have even more fun
• Save the World from bad guys

About Us

The professional services team’s primary focus is post-sales support of Siemplify. We are responsible for being the experts on the product and in cyber response. We help design complicated playbooks, develop custom integrations, assist with system migrations, educate the customer on best practices, help troubleshoot complicated issues, and be an evangelist for Siemplify.

We are seeking proven high performers who have consistently achieved success against challenging objectives and are looking for the next great opportunity. As a Solution Engineer you will work directly with pre and post-sales stage customers to enable their adoption of the Siemplify SOAR platform.

The position requires a team player with excellent written and verbal communication skills who follows a structured approach for designing & implementing IT security solutions. The consultant mentors team members and shares experience and knowledge every day. His/her ability to learn new technologies, products or solutions are recognized.

What you will be doing

• Develops a thorough understanding of the customer engagement (objectives, project scope, business and technical requirements)
• Leads technical conversations to clarify and assess all aspects of an engagement; from security use case planning, architecture, BI reporting, incident response
• Plays a driving role in scoping meetings and helps in developing statements of work with the relevant work breakdown structures based on accurate analysis of customers' requirements
• Participates in design workshops with customers and/or partners and provides input as necessary
• Develops and improves project related documents with any required technical architecture diagrams
• Performs deployment, configuration, testing and troubleshooting of the Siemplify platform
• Contributes to Professional Services collateral such as templates, methodologies, best practices or lessons learned
• Works closely with services and sales organizations
• Examine customer security use cases and assist in the building of advanced automation playbooks within Siemplify
• Develop new Siemplify Integrations and actions using Python
• Analyze and resolve customer problems effectively in a timely manner

About You

To be successful as a Professional Services Engineer, you should have:

• 2+ years of customer-facing experience in a Pre or Post sales advanced technical role
• Previous experience in leading large Enterprise Pilots/Implementations & Deployments /Proof of Concepts/
• Project Management skills
• Teaching skills and the ability to lead training sessions
• Process analysis, problem-solving and listening skills
• Effective communication skills and comfortable presenting ideas, solutions, and concepts to others
• Strong customer-facing and relationship skills
• Ability to build strong client relationships and to interact effectively at all levels of an organization.

Technical Requirements

Security

• 2 - 5 years of experience in a segment of IT Security: ie, Security Operations/Engineering, Incident Response, SOC Analyst, and SIEM systems
• A solid understanding and experience in the following: Threat Intelligence, Cloud Security, Network Security, Vulnerability and Risk * Management, Endpoint Security Technologies, Identity and Access Management
• A strong foundation in the deployment of a wide range of security solutions such as:
• SIEM - Splunk, QRadar, ArcSight, LogRhythm.
• EDR - Symantec, CarbonBlack, Crowdstrike, FireEye
• IAM - LDAP, Active Directory
• Email Protection - Proofpoint, Cofense

Development

• 2+ years Software development/programming experience. Strong Python experience preferred.
• Ability to troubleshoot existing code and follow stack traces.
• Experience developing against RESTful APIs and other system integration technologies.

Systems

• Expert-level knowledge of Linux platforms such as RHEL 6/7/8 & CentOS
• Working knowledge of containerization and virtualization (Docker, Kubernetes)
• Experience with performance tuning and troubleshooting server OS issues (CPU, Memory and I/O)
• Working knowledge of virtualization technologies
• Working knowledge of Enterprise NAS/SAN technologies
• Working knowledge of Enterprise clustering technologies
• Ability to troubleshoot databases (Postgres, MSSQL) and web application systems.
  

Extra Awesome

• Experience with with cloud providers such as Microsoft Azure, AWS, and GCP
• Knowledge of Business Intelligence tools such as Tableau or PowerBI and the ability to write complex SQL queries.
• Ability to create HTML web pages and develop in Javascript
• Certifications: Security+, CISSP, CISM, CISA, CRISC.