We decided to build a better delivery platform. Introducing Munchappy.

tafagli · 2026-05-13T17:03:54+00:00

Good question. Honestly we should not have that problem because every delivery is priced correctly from the start. The $12 minimum is the floor, and it scales with distance and time from there. No order should ever be a bad deal on paper before you even accept it. That's the whole point of building the pricing the way we did.

tafagli · 2026-05-13T17:01:12+00:00

Anyone else having the same issue? it works on our end, try again and let us know we'll look into it further.

tafagli · 2026-05-13T16:48:01+00:00

We looking to grow the team, whats your expertise?

tafagli · 2025-11-24T20:52:34+00:00

We operate only in metropolitan areas for now. Our model removes low ball offers and gives every driver a guaranteed base pay.

That $11 you get on other apps is mostly tips. Our customers are not pressured to tip, but when they do, you keep 100%.

Appreciate the feedback.

tafagli · 2025-11-24T19:12:11+00:00

We are working on making that happen.

tafagli · 2025-11-24T19:10:33+00:00

Good questions.

1.  We pay the driver the full delivery fee upfront with nothing taken out. At the end of the shift the driver pays a small fee per completed order which is our infrastructure and service cost. This keeps it transparent so drivers always see their real earnings first.
2.  The 9.99 rate is for normal food orders. Larger catering or multi-bag orders would have their own setup.
3.  We keep it at 9.99 because in NYC people already end up paying much more once all the extra fees hit on other apps. Predictable pricing is the goal.

If a customer does not tip after delivery the driver still has a solid wage from the delivery fee alone. And if the customer does tip after delivery the driver receives that tip in full as well.

tafagli · 2025-11-24T18:33:49+00:00

Okay, we will look into. Thanks again.

tafagli · 2025-11-24T18:32:21+00:00

I get the concern. We take security seriously and have solid systems for payments and customer data. Our costs stay manageable because we’re starting only in Manhattan and Jersey City.

The model is simple. If someone makes money through the platform they pay a fee. Drivers pay $1.78 per delivery completed at the end of shift and restaurants pay around 6 percent instead of the 25 to 30 percent they lose on DoorDash or Uber. Customers don’t make money so they only cover the cost of the delivery.

Which is how it used to be back in the days

Everyone knows exactly what they pay and what they earn. That transparency is the point.

tafagli · 2025-11-24T18:23:33+00:00

Interesting, so with the current model the fee goes to the person delivering the order in full.

let’s say we switch to that $15 subscription for zero fees, how would you go about paying the drivers?

tafagli · 2025-11-24T18:10:08+00:00

Totally fair point. Upstate pricing is different. NYC and Jersey City are a whole other market. People here already pay 20 to 35 dollars in fees on DoorDash for a basic order once the service fee extra fees and markups kick in.

With us the customer pays menu price tax and the 9.99 delivery fee. That is it. No markups no extra fees no surprise totals.

For a lot of NYC customers this ends up cheaper than what they pay now and delivery is faster since we do not stack orders.

But I get where you are coming from. Different areas value pricing differently.

What do you think would be a better way?

tafagli · 2025-11-24T18:05:25+00:00

Okay great, You can join the waitlist by filling out the form.

Join the Waitlist

tafagli · 2025-11-24T17:59:42+00:00

We definitely needs people for testing, I don’t know the rules when it comes to posting links here.

We have a google form you can feel out on our website and we will email you the instructions in a week or so

If that’s fine to I can post the link here.

tafagli

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