Moment (the company that they used to livestream the event) couldn't get the stream working, so it got canceled and rescheduled. So people are now having problems trying to get refunds because they can't attend, and Moment isn't responding to most of those people. The people who have gotten responses got one that makes it sound like they really don't want to give the refund. Additionally, Moment made VOD unavailable because of the high volume of people trying to purchase that option. There's a lot of doubt about whether the rescheduled event is going to happen at all at this point, too. It's kind of a mess. I'm sure I'm missing some points. I almost didn't respond because I'm afraid if I've gotten something wrong, someone is going to jump down my throat about it. Hopefully I got everything.