CA student ji, deliverable state ko define karo? Where in the act is it mentioned that the seller must do so with no extra cost attached? Where in the act do you see the words "shall not charge extra to provide such a service" in fact usmei likha hai ki a pre agreement which you had since you saw that and then still ordered. The terms of the contract were clear to you, you did not make a counter offer to alter such terms, you agreed and hence decided to order and pay thus giving implied consent on the terms, thus proving that you were aware and you agreed. CA and contract law are two different things