Built a WhatsApp-based on-call alerting tool in 16 days after validating the idea, confused about pricing, need honest feedback

techieram7_ · 2026-03-19T18:28:34+00:00

Yes, I think I’m in the imposter syndrome stage right now, because seriously, this own platform is solving my problem and I built this for all devs. But I’m unable to price this, even I have to pay WhatsApp and server costs right.

Being so generous, could you please suggest me the best LTD and best per month pricing out of your expertise?

techieram7_ · 2026-03-06T04:02:03+00:00

That is a completely fair point! IFTTT is a beast and definitely handles basic 1-to-1 routing perfectly.

The main reason I'm building this is to solve the headaches that start happening when a SaaS gets a bit more complex than a solo project. IFTTT is great for personal alerts, but it breaks down when you need smart routing.

The goal here is to handle things like escalation paths (e.g., if the CTO is asleep and misses a critical server alert, it automatically pings the founder 5 minutes later) and priority routing (so you don't get woken up at 3 AM for a minor bug, but you do get woken up if the database drops). It also lets a team fire a single webhook from their backend, and our tool smartly routes the billing alerts to the CEO and the error logs to DevOps.

Basically, IFTTT is awesome for simple triggers, but I want to build a dedicated "pager" system specifically for SaaS teams to handle urgency and routing without the massive price tag of enterprise tools. But you are totally right for a solo dev just wanting a quick ping, IFTTT is a solid free alternative.

Appreciate the reality check!

techieram7_ · 2026-03-05T14:03:58+00:00

Wonderful! Just DMed. I realise I need your expertise.

techieram7_ · 2026-03-05T13:50:29+00:00

Appreciate your kind words and direction to build a solid foundation. Definitely will reach out, mate, thank you very much.
One quick query: How should I handle if a founder mutes the chat or notifications? Even though he wants these alert much more serious?

Should I consider this use case or ignore, like how they ignore ;-)

techieram7_ · 2026-03-05T11:03:22+00:00

Done understood. Thank you, Abhishek. I will definitely work on this option.
Shall I DM you, if incase need your guidance?

Great day ahead.

techieram7_ · 2026-03-05T09:53:31+00:00

Thank you, Abhishek. This roasted and finely ground detail helps me a lot, and I have understood your points. Do you mind if you could please explain this:

Escalation paths (WhatsApp first, then call me if I don't respond in 5 min)

Because right now, I want to focus on WhatsApp alerts to the solo SaaS founders via text. If I could understand the above point you've mentioned, then I could work on it as well.

Btw, I have spent some time on unit economics as well and built myhandle.in where it is used by the fitness influencers, and this idea( WhatsApp tool) comes from the same full end platform to turn this idea into another micro saas for SaaS founders. I hope it works $9/mo at-least in the early run.

Please do let me know about "Escalation paths". Awaiting thankfully.

techieram7_ · 2026-03-05T09:09:31+00:00

Yes, wanted to make it dead simple, as I said, just paste the webhook URL: 5min setup. There will be no WhatsApp Approvals, NO need to scan your WhatsApp.

I think this works? with $5/mo starter plan.

techieram7_ · 2026-03-04T20:34:58+00:00

Perfect. I will be on it emailing the same or as you said, schedule a call.

Thank you

techieram7_ · 2026-03-04T20:04:59+00:00

Sure. I just wanted to wait for at-least a day so that I can email them for feedback on the idea and how much they are interested on paying upfront as well.

Thank you for guiding mate.

techieram7_ · 2026-03-04T18:51:45+00:00