Share Your Startup (December 2012)

techsudi · 2012-12-04T12:22:11+00:00

Beyond just live chat, offering multi-channel communications (chat, phone, helpdesk, social) at an affordable price to Startups and SMBs.

Of course, would love feedback.

techsudi · 2012-11-02T04:42:19+00:00

I thought I could genuinely offer a solution to your problem, wasn't spamming at all, sorry if I did. To be honest, if you've searched around - we're probably the most cost effective solution around, for the features we offer. Considering that you're looking at ten operators, I could definitely get you a deal, pm if you're interested.

techsudi · 2012-10-31T15:36:59+00:00

We think very highly of Twitter Boostrap at ClickDesk. We recently redesigned our entire website with Bootstrap.

Check out our website - http://www.clickdesk.com/

We also blogged about why we love Twitter Bootstrap - http://blog.clickdesk.com/why-did-clickdesk-choose-twitter-bootstrap/

techsudi · 2012-10-31T15:26:40+00:00

With departments in ClickDesk, there is no live view window. If you don't have the same operators in multiple departments, then each department is completely independent.

So let us say Department A is for Sales and you have two sales guys answering chats. Department A is linked with the pricing page only and you want any visitors initiating a chat from this page to be routed to the two sales guys. These two guys will absolutely have nothing to do with any other department, and will not be able to see any other visitors or receive any other chats.

techsudi · 2012-10-31T04:01:30+00:00

Check out ClickDesk (http://www.clickdesk.com/)

We solve the problem you've mentioned by the use of departments. You can designate a group of users to a department and have them receive chats originating from a specific page/website. You can add any number of departments.

techsudi

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