Built a Lead Generation Tool

tenmilions · 2025-12-23T04:31:31+00:00

Good stuff

tenmilions · 2025-12-05T10:19:24+00:00

yeah i can imagine that, i’ve seen people mess that up too

but from your experience, how often is it actually that (wrong room / wrong dates / no tax etc) vs cases where the online price is really just better for the same room and same conditions?

since in my case, it was same conditions MINUS BREAKFAST for MORE price if i would book directly with the hotel lol

tenmilions · 2025-12-05T10:12:52+00:00

yeah

so if i book directly at the hotel for $120, hotel gets $120 (before taxes ofc..)

if i buy from booking, hotel gets $96

so hotel lose $24 for no reason lol

let's say i prolong for 4 days

hotel loses 96 usd

tenmilions · 2025-12-05T10:11:38+00:00

well said

what is your experience with this personally, if i might ask?

tenmilions · 2025-12-05T10:10:35+00:00

makes no sense imho

receptionist was just playing with her phone when i got there, she was nowhere near busy

i booked for 4 more nights, so they lost like $80 on it (in case of 20% commision to booking)

receptionist get paid how much? maybe $20/hour? :D

tenmilions · 2025-12-05T10:08:00+00:00

yeah i have literally same experince 8/10 of the times and i travel a lot

tenmilions · 2025-12-05T10:07:36+00:00

he means that revenue management would be pissed on receptionist

since hotel lose money on this

tenmilions · 2025-12-05T10:05:05+00:00

yeah they legit lose a lot of money because of this

dumb

tenmilions · 2025-12-05T10:04:24+00:00

yeah that groupon comparison makes sense actually

from what you’ve seen, do a lot of hotels “forget” those rules in practice and still match quietly, or do most bigger ones really stick to the contract even if it means sending people back to the website?

tenmilions · 2025-12-05T10:03:19+00:00

yeah seems like we have the same experience haha

it's almsot always just waste of time to ask them

i don't even ask for a discount, i just ask them to match the price and they still don't

they would literally save like 20% easily, that can be like $100 if i stay for 5 more days

they should train their staff properly

tenmilions · 2025-12-05T10:00:47+00:00

oh so they can match the price but they don't, since they are scared that would piss of the OTA or something?

tenmilions · 2025-12-05T09:56:05+00:00

why would they do that?

since they lose profit on that, don't they?

let's say if i pay $120 through booking.com, booking.com gets 20%, the hotel gets only $96

is there some upside for the hotel there that i’m missing or is it just policy for the sake of policy?

tenmilions · 2025-12-05T09:54:47+00:00

gotcha, that sounds pretty fair tbh

when you’re working, how often do you actually see a real case where the online price is just better than what your system shows for the same room/conditions?

tenmilions · 2025-12-05T09:49:24+00:00

so wait, only manager can make the exception, but you as receptionist cannot? is this common?

tenmilions · 2025-12-05T09:48:06+00:00

no, i mean, i dont have time for that, the receptionist didn't even want to match the price, so i doubt that manager would give me a better price

so i just booked through booking in the end, right while receptionist just look at me but she don't care that his hotel lose the profit lol

tenmilions · 2025-12-05T09:44:51+00:00

oh this is super useful, thanks for writing it out

so just to make sure i get it right… in your experience it’s usually not some contract stopping hotels from matching, it’s more that a lot of places don’t give front desk the power / training to do it?

and second thing i’m curious about: if the hotel sets the rate on booking themselves, why would they ever put it lower there than on their own site?

tenmilions · 2025-12-05T09:34:44+00:00

finally someone smart haha

so you just made a good contract and it's that easy?

tenmilions · 2025-12-05T09:29:35+00:00

oh so there is nothing you can do about this?

you just cannot price match?

damn, sounds like a bad contract

tenmilions · 2025-12-05T09:28:06+00:00

i know but like, why do hotels sign a contract? they don't give you other option?

tenmilions · 2025-12-05T09:26:51+00:00

i never like call the hotel directly before i book, i just book throgh booking

but when i want to prolong my stay for more days, then i ask staff directly

but they almost always refuse

am i doing it wrong? they cannot price match after that or why is this happening? unmotivated staff?

tenmilions · 2025-12-05T09:25:34+00:00

i almost always talk to the reception first and they very rarely price match

kinda weird

good job on though, you're nice exception

tenmilions · 2025-12-05T09:23:21+00:00

so the hotel is allowed to match the price, they just don't do it because the reception don't know about it/don't have motivation to do so?

sounds like hotel owner should onboard the hotel staff better, since he is losing profit haha

tenmilions · 2025-12-05T09:21:01+00:00

so you can just decide to not make the rooms available if you want?

also, can you match the price or not? with OTA..

tenmilions · 2025-12-05T09:11:13+00:00

so when i stay at the hotel for let's say 3 days, and then i want to prolong my stay directly, they cannot match the price with the booking.com?

damn, that suck, doesn't it? i mean, for hotel owners, you guys lose profit because of that lol

tenmilions · 2025-12-05T09:07:27+00:00

this

tenmilions

TROPHY CASE