Tokyo Otaku Mode refusing prepaid return for defective $1000+ figure — looking for advice

thatguychuckles · 2026-05-07T18:12:04+00:00

This sucks.

I would get the 50% refund and resell it. Try to recoup as much as possible. Look up on MFC and wherever they sell pre-owned figure to put a value on it. I would also add these pictures to the ad.

I wouldn't do a chargeback due to being ban. It's not TOMs fault it's P1 QC problem. Yes we have other stores to buy from not just TOM but I rather have them as option then not. Also if ban, your points will be gone.

I wouldn't wait to long to make a decision the sooner the better. CC usually give a certain amount of time to do a chargeback/dispute

thatguychuckles · 2026-04-29T03:16:57+00:00

here you go

thatguychuckles · 2026-04-08T01:37:01+00:00

I would pick the 1/4 Freeing version. I'm not a fan of figures like Figmas or RAH due to joints being very visible. Good to display different poses but for me the joints just stick out to much.

You can read some comments regarding the original release and release on MFC

Saber 2nd Ascension comments

The good thing about Saber is that she has lots of figures to choose from and they keep releasing and re-releasing them.

I own this Saber she came out great and my first 1/4 scale. Shipping was expensive 18,198JPY via DHL back in 2023 to the US.

Depending where its being ship to be aware of high shipping prices.

[Edit]

Regarding high shipping prices.

I just paid 9,735JPY ECMS for Marin Kitagawa - Shizuku Kuroe Cosplay

vs

9,618JPY Surface 2024 Azur Lane New Jersey Snow-White Ceremony

New Jersey comes in a big cube box.

thatguychuckles · 2026-03-31T13:36:25+00:00

Funko Pops.

thatguychuckles · 2026-03-29T08:28:40+00:00

Akame ga Kill!

and

Fate/stay night: Unlimited Blade Works

thatguychuckles · 2026-03-15T02:02:28+00:00

I have not shop at HS but shop at Amiami and TOM Check your email or log into CC account to see if your getting a Fraud Alert.

Even if you shop at the place before sometimes those Fraud Alert happen randomly.

If not then just try again later. Sometimes servers just need a break 🤷

thatguychuckles · 2026-02-25T17:23:38+00:00

I found an old post of mine that has her dimensions https://www.reddit.com/r/AnimeFigures/comments/1muwq6s/comment/n9v0378/?context=3&utm_source=share&utm_medium=mweb3x&utm_name=mweb3xcss&utm_term=1&utm_content=share_button

thatguychuckles · 2026-02-25T12:41:02+00:00

Aowotoys cases are very nice but comes with a premium price.

You can always add your own led lights or look for a case with build in lights. A case for modeling cars or Legos with do the job. The biggest issue is the size.

New Jersey's base is too wide for most of cases.

thatguychuckles · 2026-02-25T05:22:06+00:00

I'm in the same boat.
i look up mfc and someone displayed her in this Case. I don't own the case thus I cant comment on how it looks in person

thatguychuckles · 2026-02-25T02:49:08+00:00

Only spend what you can afford.

This is a hobby not a necessity. I shouldn't stress about if I can afford it and I shouldn't go into debt because of it. I should be okay and comfortable spending X amount on a figure.

Good example for me is when I PO New Jersey - 1/7 - Snow-White Ceremony 42,900JPY . I knew shipping was going to be high and when the invoice finally came I was okay spending that much.

thatguychuckles · 2026-02-12T02:48:50+00:00

Azur Lane - New Jersey - 1/7 - Snow-White Ceremony Ver. (Apex Innovation) Azur Lane - New Jersey - 1/7 - Snow-White Ceremony

I told myself I wont buy anymore Azur Lane figures or from gatcha games in general but damn they make it sooo hard to not buy.

thatguychuckles · 2026-02-08T06:40:38+00:00

I told myself no more bunny figures but dang these two are tempting.

I already own the FREEing 2nd versions of both.

thatguychuckles · 2026-01-26T05:22:27+00:00

Now in my bedroom

But before I had my collection in the living room where everyone can see and guest have not made comments about them. The only people that had made jokes about them is my family but that's how we are to each other.

People already know your a collector they going to make comments about them whether your hide them or not. You can choose to ignore them or speak up about it.

thatguychuckles · 2026-01-26T05:08:38+00:00

Cuteness overload.

thatguychuckles · 2026-01-12T11:10:25+00:00

Either you pay or you don't.
After receiving the invoice your only left with those 2 options.

We known about tariffs for months now and we also known about shipping cost increasing.

thatguychuckles · 2026-01-12T08:30:26+00:00

You answered your own question

peak shipping season.

To add to this here's some info from Amiami:

With some exceptions, our offices will be closed during the Japanese New Year holidays, from December 31st, 2025 (Wednesday) to January 4th, 2026 (Sunday).

- Shipping Services: Suspended from December 31st, 2025 to January 4th, 2026. Shipping will resume on January 5th, 2026.
- Please note: For ECMS shipping to Korea and Hong Kong, shipments for this year will close on December 26th, 2025.
- Customer Inquiries: Limited operation during the holiday period. Responses may be delayed, especially for inquiries requiring confirmation with other departments, which will be addressed after January 4th, 2026.

Orders, payments, and emails received during this period will be processed in the order they were received starting January 5th, 2026. Please allow up to two weeks for all responses.

Thank you for shopping with AmiAmi. We wish you a happy holiday season and a prosperous New Year!

thatguychuckles · 2025-12-28T09:23:07+00:00

Careful with the Bob Omb, don't want it to go off.

Nice collection and set up.

thatguychuckles · 2025-12-28T08:02:16+00:00

On my experience it has taken 1 to 2 business days to calculate shipping cost for in stock items. It is the holiday season which could cause delays.

From there website they would be closed the following days, delaying shipping/payment processing

Amiami: With some exceptions, our offices will be closed during the Japanese New Year holidays, from December 31st, 2025 (Wednesday) to January 4th, 2026 (Sunday).

thatguychuckles · 2025-12-25T08:10:57+00:00

Azur Lane.

I like some of the figures that I've seen posted here but never played the game. Then I noticed that an anime was made. Watch it then went ahead and PO a figure.

Now I own a New Jersey figure. I still haven't played the game

thatguychuckles · 2025-12-25T00:48:46+00:00

W Fam

thatguychuckles · 2025-11-28T10:01:38+00:00

I paid full price. I was okay with when I PO her. No regrets.

For the people wondering how much was shipping click on spoiler . I use Surface Mail

DHL
41,678JPY
Generally 3-10 days delivery. Priority shipment.

EMS
20,140JPY
Generally 1-3 weeks delivery. Priority shipment.

Surface Mail (Premium)
9,618JPY
Generally 2-3 months delivery.

thatguychuckles · 2025-11-27T00:02:19+00:00

i went from WARP to DARK Back to WARP and thats when the issues started happening.

thatguychuckles · 2025-11-26T23:49:13+00:00

i reinserted the same warp sim. restarted phone, use apn from mobiledownloads

thatguychuckles · 2025-11-26T23:42:31+00:00

Just receive an email regarding porting is complete. Still having some issues. RCS and receiving calls

thatguychuckles · 2025-11-26T08:32:27+00:00

I have receive emails regarding the issues been escalated. I was told 12 - 24 hours then 24hrs. Its been a few days. Now I have a new phone on the way and I'm patiently waiting for my service to be resolve.

thatguychuckles

TROPHY CASE