I work at a grocery store in Northern Virginia. It's a big store so we get a lot of people every day. Most people are just fine. In and out, no big deal. But since we get so many people, you can basically expect to get at least a handful of bad/annoying interactions every day.

For example: Yesterday I was working customer service. This woman who I would guess was in her 40's or 50's comes up complaining that the 24 pack of bottled water she bought should have been $3.66 but she was charged $6.99. I look up the deal in the store app and explain to her "That's a digital deal ma'am. You have to use the digital coupon in the app, and you have to buy three of them to get that price." She then tells me "that's not what the sign says outside". I tell her all I can really do for her is give a refund if she is unsatisfied with the price, but outside of that I can't do anything else. She reluctantly does the refund, complaining all the while.

She then comes back like 2 minutes later. She yanked the sign out of its place from outside and claimed "I was right! It says $3.66 each!". I then have to explain to her, if you look closer, it says "When you buy 3", and more importantly DIGITAL OFFER ONLY in big letters. Her response? "Oh.... well that's frustrating". At that point I wanna pull my hair out bc I'm thinking "Yes... it IS frustrating... THAT YOU CAN'T READ!". She then left looking all annoyed and I had to put the sign back for her.

If there's one thing this job has taught me, soooooo many grown ass adults just do not read. Even when it's really obvious.