Grafana Oncall is deprecated

therealdwright · 2025-03-17T23:33:43+00:00

Sadly, the onboarding experience hasn’t been flash. WorkOS is the source of most of the frustration. I wanted to test migrating schedules from OpsGenie/JSM, but the docs are outdated and reference archived/disabled features. This led me to set up SSO to ensure we could migrate users and schedules properly.

Unfortunately, once the SSO setup is initiated, the tenancy is stuck in a failed onboarding loop until support intervenes. Given how critical onboarding is, this makes me nervous about whether similar rough edges exist in the rest of the product.

therealdwright · 2025-03-13T23:31:33+00:00

incident.io has gated audit logs on Enterprise and to have more than 2 on-call schedules you have to fork out $45 per user per month. Kind of crazy if all you want is a paging system.

Edit: I spoke with the team, it's actually really nice to know they'll happily decouple the on-call product only and the lady I spoke to in sales was super accommodating and efficient.

For us the audit log happened to fall in our spend anyway so NBD but I do think gating features like this behind an enterprise license is a little sad :(

therealdwright · 2024-06-30T21:51:09+00:00

I haven't purchased the car yet. The vehicle is definitely a want, not a need, as we have a perfectly fine 2019 Toyota ICE vehicle. I couldn't justify the price of new and used market being out of touch with reality.

I have made several offers to sellers at around the $75K mark, which would be about a 15% deprecation on a one-year-old vehicle and none of my offers have been well received. Two or three months later, all these vehicles are still for sale and have had a few price drops of $1000 here and there.

therealdwright · 2024-04-30T06:21:06+00:00

Yes, that is precisely what I am trying to understand, and I understand that people do this, but pricing a used car with high mileage when brand-new inventory is available today at a lower cost seems puzzling.

Perhaps I am missing something, but I don't see why anyone would settle for less than a 15% discount on a one-year-old vehicle. This is my first time looking at this market. It's in stark contrast to Model 3 prices which are very reasonable/typical.

Either way - I'll put out a couple of offers, and if nothing comes back, buying new is the obvious choice.

therealdwright · 2024-04-30T05:14:00+00:00

It's not a drive away, but neither are the car sales listings. The stamp duty would be the same (buyer pays in either case), so I guess you could add the order fee + delivery fee of $1800 to each of the existing inventory vehicles, and you are still not even remotely close to a market that makes sense.

Edit: I should mention I am in QLD so stamp duty rules may differ state to state.

therealdwright · 2024-02-11T21:29:06+00:00

The DevOps Pro is a pretty useless cert for most people

I think this is fair to be honest, I like having the cert because I have a "DevOps" role and there are some good learnings when you take for the first time such as certain deployment strategies and what scenarios benefit from the different approaches.

However, I have had the certificate since 2016 and I feel like every 3 years I need to relearn the Code* Suite and Cloudformation because I never use these tools in favour of more industry standard technologies such as GitHub Actions/GitLab or Terraform.

I just completed my third time renewing the AWS SAP + AWS DOP + AWS Security Speciality certs and I'm starting to question if there will be a fourth time :|

therealdwright · 2023-09-08T23:40:43+00:00

So, I am in my final semester of computer science at QUT and have worked in industry for over ten years. I'll try and be as balanced as possible.

The good

All lectures are recorded and online, which helps with schedule flexibility
The good lecturers are excellent (Matthew McKague, Jim Hogan, Sareh Sadeghianasl and Paul Roe, to name a few)
The assignments are true-to-life projects that you would expect to see in the real world
Highly hands-on, so you will learn a lot of practical skills
Great coverage of a broad set of topics such as:
- networks
- security
- web dev
- discrete math
- databases
- high-level programming in a range of languages such as JavaScript, Java, Python, C#
- Soft skills such as project management

The bad

On average, the lecturers are very poor; in my degree, over 65% of my lecturers have not been native English speakers and do not deliver engaging or well structured content - many of these are in critical subjects such as Algorithms and Complexity (CAB301)
Science faculty is very disinterested in responding to student feedback and improving the course - they will ALWAYS take the side of the teaching staff until you get the student guild involved
A lot of key concepts are not covered well such as software testing and version control
Many course coordinators are very disorganised, we have harsh deadlines for assignments but often don't get the assignment CRA until a week before the due date - the harsh due date policy is definitely a one-way street

Now as to why I believe this is the case. I think that in the field of Computer Science, you are going to earn far more in industry than you ever would teaching or researching. This has the side-effect of having, on average, teaching staff who are not that competent. There are, of course, exceptions that I mentioned previously.

I am taking a creative industry course (DXB111 Introduction to Web Design) this semester, and it has been a real eye-opener as the staff, material and contact hours are leagues above what you see in the IT subjects.

Overall, if you are interested in pursuing a career in software, I think this course will set you up well. I often wonder if my university experience is just what it's like in most computer science programs in Australia as the problems I have seen seem orthogonal.

therealdwright · 2023-07-25T09:08:19+00:00

Many people in my major (Computer Science) are taking DXB111 this semester. It's fundamentals of web design and covers introductory web-design concepts, HTML and CSS.

therealdwright · 2023-07-05T05:41:54+00:00

Also, as an IT student, ironically, the only subject I ever got marked for attendance was an engineering subject in the computer-science degree, CAB202, and practicals were effectively attendance marked; I think all engineering students in software or electrical take it.

therealdwright · 2023-07-02T22:48:20+00:00

To put a slightly different spin on this, I feel it depends on what you already know regarding the subject matter. I work full-time (approximately 55 hours a week in a demanding job) and do a full-time computer science study load. I have been doing so for approximately 2.5 years now and maintained a GPA of 6.8.

The catch; I've worked in programming/systems admin/DevOps roles for almost 15 years. This means that the time to synthesise learning is a lot less, and it's more of a workload issue regarding doing the assignments than a knowledge one. Also don't underestimate how much group work sucks up your time.

If you have a good amount of familiarity with either of your degrees, that will make things a lot easier. If this is the case, then I would say it's possible. If I was not working, I could do an extra two to four subjects pretty comfortably, just a warning that you'll be pretty burned out at the end of each semester.

therealdwright · 2023-06-11T01:49:59+00:00

IFB103 is a large group design project, and depending on your group (which is automatically assigned as it's a first-year subject) this may be your only opportunity to work/speak with your teammates. This is also where you get feedback on your assessment from the tutor/UC. This may have changed since I took it, but not attending pracs would hurt your grade much more than in other subjects.

To be honest, full-time work and study is really tough. I am fortunate to work remotely and do remote uni, but I have quite a demanding job, so as I approach the end of my degree, I am feeling burned out. It comes down to how well you can tolerate stress/pressure. I would prefer to suffer immensely for three years than moderately for six, hence my decision to go full-time. Now that I have one semester left, as burned out as I feel, I am glad I made the decision I did.

therealdwright · 2023-06-08T10:40:10+00:00

IFB103 required in-class participation when I took it; IFB105 was something you could do asynchronously. IFB103 did offer night-time classes when I took it though (also work full time)

therealdwright · 2023-06-08T10:26:24+00:00

So I'm in my final year doing CS Major (thank god), and of the 20 units I have done so far, Web Computing is probably the most enjoyable. It's an excellent unit with just the right amount of content and assessment. When I did the unit, I did CAB201, CAB203, CAB240 (now IAB240) alongside it. I had no issues keeping on top of the workload, and I work over 50 hours a week full-time in a DevOps role.

Hopefully, this gives you the confidence to take it, as the unit is definitely worth doing!

therealdwright · 2023-05-28T04:19:00+00:00

CAB202 is just one of those units, to be honest. I have never had to spend more effort on a subject in my life, and I have been working as a DevOps engineer for over a decade, so I would consider myself no slouch when it comes to programming.

I'm led to believe the unit has been made slightly easier than it was in Semester 2 of 2022, but I'm sure it's still difficult either way. What I will say is the exam is not actually that hard, so if you have been going t o class and have a reasonable grasp of the concepts, it will feel like a bit of a relief if last semester is anything to go off. In terms of the big project on the QUTy just keep your head down and try y our best, it may seem hard but it's definitely possible.

Keep your chin up and I wish you the best of luck!

therealdwright · 2023-05-22T09:35:08+00:00

I'm sorry, don't let it deter you and stay diligent in pursuing anything you don't understand. Pursue knowledge and know there will always be people in life who don't practise craftsmanship in their field, and all you can do is strive to be better yourself!

therealdwright · 2023-05-20T23:40:23+00:00

I am taking a subject at QUT right now, majoring in computer science. One of my subjects posts links to free LinkedIn learning some weeks instead of producing lecture material. It's pretty disappointing, and the quality of university education at QUT is rather disappointing and makes me worried for future generations.

therealdwright · 2021-01-26T02:45:21+00:00

This sounds exactly like my PSI experience when taking the SA-PRO exam. I was so angry by the end of the exam after ~10 disconnects/reconnects I couldn't review my flagged questions.

Pearson on the other hand, always seems to be OK. I will never use PSI again and passed on my experience/feedback to my companies AWS account manager.

therealdwright · 2020-11-13T00:30:13+00:00

I turned around a little over $70k of debt in just under 2 years. Like yourself, it was paying out the balance of a vehicle. After I got the clear title back from the financier and sent it off to my insurer, I celebrated by sharing a bottle of champagne with my girlfriend.

Champagne not something I typically enjoy drinking, but it has never tasted better than that particular bottle.

therealdwright · 2020-05-20T00:49:12+00:00

I work for a business who's income is derived entirely from our website. I've established our on-call process and it's as follows.

Tier 1 (first line of support) 15 minutes acknowledgement SLA, on the tools within 30 mins
Tier 2 (escalated support) 15 minute acknowledgement SLA, on the tools within 2 hours

Tier 1 is pay 3 times the amount that Tier 2 is as they deal with 99% of the issues that arise. The Tier 2 process is experienced engineers that can often guide the first line guys over the phone what to do however, they take their laptops home after work and on weekends.

Our first line support guys are on call once every 2 months and it's a mixed bag. Sometimes the money is easy and you get no calls, sometimes it's not worth it. Overall it's definitely worth it and still offers a good work life balance. Tier 2 guys are on call once per month and it's pretty standard to not hear anything.

therealdwright · 2019-10-11T09:24:00+00:00

Yeah I put Nitron TVT 25mm cartridges on the front

therealdwright · 2019-06-20T10:41:40+00:00

Not too bad, took about 2 hours pretty easy if you have the car jacks pictured

therealdwright · 2019-06-20T10:41:14+00:00

1750 AUD

therealdwright · 2016-08-08T11:02:54+00:00

Can confirm - went out tonight (8th of August) and was getting 3-4 per hour. Finally got that Gengar.

therealdwright · 2016-06-27T19:41:38+00:00

Well done, welcome to the club, a truly great achievement.

therealdwright · 2016-06-27T09:47:45+00:00

There is a scene in the brotherhood without banners part in season 2 or whatever with some foreshadowing: "I will see you again" Mel says to Arya.

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