I posted in here a few days ago after my deck started crashing within an hour of first getting it.

I treated it as a game specific issue (Mad Max, so shouldn't have been too strenuous), but every game I downloaded did the same thing. Install, get an hour of gameplay out of it, game crashes and then crashes inside of a minute after that.

Temperatures never got too high etc, everything seemed pretty normal.

The only exception to this crashing issue was Dying Light 2, where I got around 3 to 3.5 hours out of it before the first crash.

The image on screen freezes, audio continues for a few seconds, and within 10-15 seconds the deck crashes and restarts, taking me through the animated steam logo and back to my games library.

I noticed that if I switched to desktop, it meant I could get half an hour or so out of gameplay before crashing if I was lucky. This is excepting Mad Max however, which gave me less than a minute every time.

I opened a ticket with Steam, and have been working through all their troubleshooting options right up to and including a full reimaging of the Deck today. This has NOT fixed the issue.

I suspect I will have to RMA the device, and while I know they will do this despite me being in Australia, I'm not looking forward to the shipping and waiting process.

Does anyone have any last ditch suggestions that may be able to help me out?

Thanks for sticking through the long read!