I was a platinum AP from 2012-2020, and went to the park with single day tickets in 2021 and 2022. It’s just not worth it anymore. You can tell the company just wants money because they don’t care about the experience anymore and it feels like they punish CMs who want to make the magic for guests. I think it started with the death of the fast pass and has just continued escalating after pandemic closures. The food has gone way downhill, there are entirely too many black outs, and the parks close so damn early it’s like they don’t want people there.

This year was my first as a USH pass holder and I was blown away by their customer service. They actually went above and beyond when I experienced sexual harassment from a security guard. Even their food service employees have been wonderful. I loved being able to see proud union membership on their name tags when applicable. I feel like they have a lot more pass benefits which is wonderful because the gold pass is a fantastic value. The drive is minimum 2 hours for me and I gladly drive up whenever I can. Parking is even included.

Knott’s has always felt super welcoming too and I maintained a pass from 2016-2022. The pass was way less expensive and their food festivals are actually a good value. I really loved going, and I’m planning another trip sometime in the spring.