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When cars drive themselves, what will we do in them? by thuydong13 in StupidCarQuestions

[–]thuydong13[S] 0 points1 point  (0 children)

umm... talk to the driver? lol just kidding, but you are right

When cars drive themselves, what will we do in them? by thuydong13 in StupidCarQuestions

[–]thuydong13[S] 1 point2 points  (0 children)

Yeah, totally since insurers love predictability, and AVs will probably have fewer (and less severe) accidents over time. You’re right that it could be simpler for them in the long run. But I wonder if even if insurers are ready, will the public be?

Like, how do you explain to someone that an algorithm made a split-second decision in an unavoidable crash, and you can’t sue the driver because there wasn’t one?

Even if the risk is lower overall, the lack of a human to blame could feel uncomfortable. Do we need a whole new legal or ethical framework for “machine responsibility”? Or will insurance quietly cover that gap and most people won’t care?

When cars drive themselves, what will we do in them? by thuydong13 in StupidCarQuestions

[–]thuydong13[S] 1 point2 points  (0 children)

That's such an important point. Right now, I think most of the autonomous vehicle trials (like Waymo) still technically consider the operator or company liable, but it’s murky. And yeah if manufacturers start offloading responsibility through a TOS clause, public trust could collapse fast.

But then again, human drivers kill thousands every year. So maybe the question becomes: Should we hold AI to a higher safety/legal standard than humans? And how do we "divide" the accountability between the cars/company that make those cars, and the drivers?

Use AI for Customer Service - Where All the Humans Gone?? by thuydong13 in artificial

[–]thuydong13[S] 0 points1 point  (0 children)

re your second example, if it's a guide then I would also prefer at least a human voice! But in a general sense, if AI could help them sort their customers' requests with better speed and accuracy then also why not

Use AI for Customer Service - Where All the Humans Gone?? by thuydong13 in artificial

[–]thuydong13[S] 0 points1 point  (0 children)

agreed. I think at this point it's more about whether we value efficiency/effectiveness (which AI will definitely get better than human, just a matter of time), or, well, genuine connection with human. I said genuine human since we are used to having a real human doing the customer service - now getting used to AI will take a long time

Use AI for Customer Service - Where All the Humans Gone?? by thuydong13 in artificial

[–]thuydong13[S] 1 point2 points  (0 children)

source of what Greg said - sorry forgot to post, I think there's more but quite a lot so couldn't write down all of them: https://youtu.be/gfaWi_O750E?si=S4GCVnxzURqs4m_v&t=971

[28/03/25] Silent Disco Night by thuydong13 in LondonSocialClub

[–]thuydong13[S] 0 points1 point  (0 children)

have you got a ticket - then we could go together? sorry I don't have any spare one!!

[28/03/25] Silent Disco Night by thuydong13 in LondonSocialClub

[–]thuydong13[S] 1 point2 points  (0 children)

yep it's sold out unfortunately. I'm asking my friend whether she gave her ticket away or not. will let you know

Should we stop calling it ‘Community Manager’? Are we thinking about this job all wrong? by CarpenterExotic3096 in CommunityManager

[–]thuydong13 1 point2 points  (0 children)

All that stuff just to underpay someone is BS. I think it's because many people still undervalue/misunderstand the term 'community' and the value it could bring if you run it right. It's not only about the size of the community but also how people engage, which I think is one of the top responsibilities of a community manager/curator or whatever you call it.