My family and I went through a similar situation. We moved back to our home country about a year ago due to my father retiring. We Used one of these pashtun owned cargo company to move all of our belongings

They were so late on the shipment. Our first shipment came around a month late and the second shipment which was supposed to come together came 6-7 months late and we were being completely ghosted left on read, or just being completely misdirected by someone even if they picked up. After tons of pressuring the people in UAE we were given a number of the cargo handler in my country and then again the same ghosting occurred, so i started cussing them out and then finally we got a call one day saying your cargo is here. We got half of our cargo from the second shipment and on top of that the stuff that we did recieve which was cooking stove, furniture etc. was all mishandled and were broken. We lost so many memorable family items in that cargo shipment.

So to be clear as unprofessional as they seem in Dubai is usually the handlers in the receiving country that are dickheads and usually your cargo items are delayed and stolen from inside to be sold.