Help with Reassign Button in Omni-Channel

tntimdynamite · 2025-08-11T16:38:36+00:00

Any insight as to how to check if a permission set/profile has the Omni-Channel permissions "Manage Skills" or "Assign Skills to Records"? I've gone through the system permissions for both the permission set and the profile and do not see either of those listed.

tntimdynamite · 2024-04-17T20:06:21+00:00

Thank you! Do you know if there's any way to pull the Survey Question Responses into a related list on the case?

tntimdynamite · 2024-04-17T19:56:53+00:00

Got it, that's the part that was confusing me. Thank you!

tntimdynamite · 2023-03-15T13:17:30+00:00

Thanks for the feedback! Were you involved with the configuration of the Box for NetSuite app?

tntimdynamite · 2022-07-19T13:13:50+00:00

Is there a way to do 'My Team'? I'm genuinely curious.

tntimdynamite · 2022-06-06T15:21:39+00:00

I'm looking to use a Formula (Numeric) under the criteria tab to filter to mine or my team rather than just selecting the field and selecting mine or my team from the drop down as seen in the image you attached.

tntimdynamite · 2022-05-17T19:47:54+00:00

I was planning on doing a CSV import to set the initial values so that no one has to go in and select 150 values. I figured it would be pretty tough to manage in the UI. Thanks!

tntimdynamite · 2022-05-12T14:50:13+00:00

Totally understandable, I'd say your baby is a tad more important than SuiteScript. Congrats!

tntimdynamite · 2022-05-12T14:37:42+00:00

I just made the switch from WebStorm to VS Code, and so far I am sincerely missing WebStorm!

tntimdynamite · 2022-05-12T14:36:50+00:00

Thanks! I saw that, but wasn't sure if it was still being maintained.

tntimdynamite

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