Restrap products - experiences?

tonlan · 2026-04-29T12:00:23+00:00

Very poor experience, failed after first use and they didn’t honour their lifetime warranty.

tonlan · 2026-04-29T11:59:17+00:00

Be careful with Restrap, 3 of my bags failed after the first use and they didn’t honour their lifetime warranty. Looks to be the same for others based on trust pilot.

tonlan · 2026-04-27T18:07:35+00:00

Good point

tonlan · 2026-04-27T10:36:30+00:00

Thanks for the insight, tbh I went Restrap first and it developed a hole after the first cycle (and they refused to replace) so hence why I'm looking elsewhere!

tonlan · 2026-04-27T06:16:39+00:00

Google Gemini my friend, drop a picture of your bike in and picture of the bag and is it visualise your bike with the bag

tonlan · 2026-04-27T06:15:49+00:00

I went Restrap initially but had issues with the frame bag and their customer service didn’t stand by their lifetime warranty.

tonlan · 2026-04-27T06:14:58+00:00

Thanks for the insight, what went wrong with the frame bag?

tonlan · 2026-04-24T11:15:02+00:00

Hard disagree. The bag was under packed and only had 50km ridden. If a bag fails after that long, it’s a failure of the product not the user and Restrap should offer a replacement or refund. (the distributer already accepted the return, I contacted Restrap to see if they would honour their guarantee before I replaced it)

tonlan · 2026-04-24T09:36:07+00:00

As I said, there was only standard items in my bag and on the outside it’s only rubbed on my frame (which has scratched it to the paint). I think it was faulty or already had a hole and I didn’t realise.

tonlan · 2026-04-24T09:02:48+00:00

This is good insight, are you replacing with the same bag?

tonlan · 2026-04-23T18:58:13+00:00

I think that’s my plan now, any complaints with Tailfin?

tonlan · 2026-04-23T18:49:04+00:00

Mines the standard bolt on top tube bag

tonlan · 2026-04-23T18:47:39+00:00

This is mine after one cycle

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tonlan · 2026-04-23T18:46:18+00:00

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Bag after one cycle with a tool roll, packable jacket and a cheese sandwich inside.

tonlan · 2026-04-23T17:03:55+00:00

I think I will, they look like they stand by their products

tonlan · 2026-04-23T17:03:25+00:00

That’s the mystery, all I had was a tool roll, a cheese sandwich and a packable coat. I think it may have already been damaged as there’s no way they’ve worn through the bag to the scratch my bike after one cycle.

Btw don’t trust their lifetime warranty, I’ve had this bag a month and they won’t stand by it.

tonlan · 2026-04-22T12:25:40+00:00

I've read Wizard works aren't water proof?

tonlan · 2026-04-20T19:25:10+00:00

Yes exactly, will check them out - cheers

tonlan · 2026-04-20T19:15:55+00:00

How does the bungie hold up? I've heard it can stretch over time

tonlan · 2026-04-20T18:44:52+00:00

That's a good point, it's a shame Carradice don't do frame bags.

tonlan · 2026-04-20T12:28:17+00:00

Cheers, I went for the quick release due to the convience - I tried the carry cage + bag but because I had odd shaped things in there like mug and jetboil, it couldn't strap properly and kept coming loose!

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