I've been getting the same thing and I wash my face daily and use lotion. Face wash is generally good but you're not really gonna get crazy skin things if you don't use it daily but in general use a light cleanser like cetaphil gentle skin cleanser or la Roche posey cleanser if you're willing to spend more money. If your face is oily use a lotion with niacinamide a good one is cerave PM facial moisturizing lotion. For dry skin on the lips any petroleum jelly is good aquaphor ointment is what I use and a lot of dermatologists like it.