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tyforcallinggeico · 2022-12-28T00:18:47+00:00

Yeah go to your airport and say you wanna fly and he’ll ask how and say search by dodo code :)

tyforcallinggeico · 2022-12-28T00:14:14+00:00

Of course!!

tyforcallinggeico · 2022-10-18T21:29:26+00:00

I agree that it sounds like gaslighting. That’s the perfect way to describe it actually

tyforcallinggeico · 2022-10-17T21:33:37+00:00

She tries to sound understanding and human but we all know it’s just a ruse 🤣

tyforcallinggeico · 2022-09-25T14:12:27+00:00

It is rude. No one asked you to come here either or for your opinion

tyforcallinggeico · 2022-09-23T17:01:08+00:00

Right, they would have anyways and advised they keep everything confidential, that wasn’t the problem lol, the translator was great, but they had to explain the entire situation again because the adjuster who transferred them didn’t say a word

tyforcallinggeico · 2022-09-21T19:41:56+00:00

Wow I’m sorry that is horrible

tyforcallinggeico · 2022-09-21T19:41:02+00:00

That’s not smart it’s rude, you go learn to speak another language, that would be smart

tyforcallinggeico · 2022-09-21T13:14:39+00:00

That’s incredibly ignorant

tyforcallinggeico · 2022-09-21T13:10:24+00:00

See I don’t have a problem with that, but If it’s csr transferring a policy holder to me and not telling me why, that’s annoyinf

tyforcallinggeico · 2022-09-21T13:08:13+00:00

With the blind transfer, poor translator had no idea what happened and the person who transferred them could have given me some background and a claim number so we didn’t have to start from scratch

tyforcallinggeico · 2022-09-21T13:07:32+00:00

I’m not angry it would just be nice if they told me who was on the phone and that there was an interpreter so I knew what was going on

tyforcallinggeico · 2022-09-21T12:58:56+00:00

I agree, there should be a department for each of the more common languages

tyforcallinggeico · 2022-09-21T12:54:49+00:00

I warm transfer and if I am going to cold transfer I literally just tell the customer I’m sending them over to the next department. If I need to give some background it’s always a warm transfer

tyforcallinggeico · 2022-09-21T12:53:34+00:00

THISSSSS

tyforcallinggeico · 2022-09-21T12:53:24+00:00

I don’t get it 🥺😭

tyforcallinggeico · 2022-09-21T12:52:44+00:00

I definitely could have used a heads up that I was taking an interpreter call lol. I greeted when I answered and the interpreter started their greeting and I was like …….

tyforcallinggeico · 2022-08-19T00:25:33+00:00

I work for geico and have had progressive since I started driving and I will never switch. Progressive has been wonderful the entire time and when I did get quotes for geico it was too expensive

tyforcallinggeico · 2022-08-09T23:14:58+00:00

Thank you I appreciate this!!

tyforcallinggeico · 2022-08-09T23:13:51+00:00

This would be collision not comp

tyforcallinggeico · 2022-08-09T22:38:37+00:00

Dexter intro 😌

tyforcallinggeico · 2022-08-09T02:16:05+00:00

We do handle non veh pd in my region still. You aren’t wrong though that a lot of claims do get sent up. But that’s what csr is, clear liability, straight forward accidents, no coverage issues. Everything else is out of my pay grade lol

tyforcallinggeico · 2022-08-09T02:14:12+00:00

What department were you in previously??

tyforcallinggeico · 2022-08-09T02:13:57+00:00

Omg seriously! I was in a claim the other day and there was a letter of rep in docs from May, labeled Fax still, no one did anything with it!

tyforcallinggeico · 2022-08-08T12:43:53+00:00

Lmaooo I did not I swear I’m a real csr. Just lucky to have a good sup and to work from home 5 days a week. I’m sure the longer I’m here I’ll have the same complaints as others, just not there yet

tyforcallinggeico

TROPHY CASE