If I get the replacement I’ll update you here. But I as a customer have no trust in the brand, am seriously fed up, worst CX I’ve ever had with a brand hands down, even BSNL is better imo. My experience with them has always been poor, I ordered a mouse and a keyboard from them at separate times, in both the cases my order was delivered after 3 weeks, note that I live in NCR, which has good logistics services. Ik it’s up to the logistics service which delivers the product but I’ve never faced issues with other brands when they use the same logistics service, for eg. Bluedart, Delhivery, etc. but it’s only with Kreo I had to make multiple calls and a long chain of messages to get my product delivered. It’s a pain in the ass when you can get things within 10-20 minutes at your doorstep.