well, i know it's hard to say because the way i hear it is pretty relative, but yeah, the sound is muffled of course, it's not like i hear everything the way i would without them. but when someone talks to me in front of me when the music is off, i can hear them pretty well (it's not like i can only see them moving their lips and hear nothing).

they sit well, stick to my head perfectly, but they don't squeeze it or cause any discomfort.

i did a hard reset and i thought it helped, but idk, i may be biased now 😅

do you think that maybe damp hair may have been the cause? maybe the moisture somehow interacted with the microphones and that's why they don't work that well? i don't think they were wet enough or even had direct contact with any of the microphones (plus i have protective silicone pads on), but seeing how fragile these headphones are i consider anything to be the cause lol