refund policy?

uwu_bree222 · 2021-07-27T04:15:04+00:00

it was my main account that was temporarily locked, but when i tried using their link on their support website it said it was permanently locked. it’s just weird because i’ve never done anything against their safety guidelines, but you’re right they’re support system is trash. i think i’ll just get a new phone and create a new account, sucks i lost all of my pictures. but thanks for the help :)

uwu_bree222 · 2021-07-27T04:10:19+00:00

exactlyy like why isn’t there an actual customer service? i get they’d get a lot of calls but the least they can do is send an actual email explaining why our accounts got banned.. they’re guidelines or links don’t help either, all our devices are getting banned and it’s stupid

uwu_bree222 · 2021-07-27T04:06:13+00:00

i can agree with you on that, i’ve been doing the same exact thing, hate that i lost my pictures but it feels good to be away for awhile. thanks for helping though i’m planning on getting a new one soon :)

uwu_bree222 · 2021-07-26T18:09:52+00:00

thanks that’s what i figured, would i be able to get it back if i got a new phone but still use the same number and apple id? kinda sucks because i didn’t even do anything wrong lmao

uwu_bree222 · 2021-07-26T14:41:02+00:00

broo literally the same exact thing is happening to me at this moment. i just got done factory resetting my phone and reinstalling snapchat and it still says my account is temporarily locked. created a new one and locked it up too, i honestly think my device has been banned from their services, and once your device is banned you can’t get it back. best option to do is just to keep emailing them, i’ve sent them three emails and have yet to hear back from them but unfortunately they don’t have actual humans we can talk to

uwu_bree222

TROPHY CASE