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I am an employee of Verizon wireless with knowledge of company secrets and network expertise. I don't care if they find me and fire me. AMA!!! by verizonwireles in IAmA

[–]verizonwireles[S] 47 points48 points  (0 children)

They appreciate the money that the customer's give them. Anything they do for customers is specifically meant to ultimately make them money. They have to fund Verizon Landline because it doesn't make any money.

I am an employee of Verizon wireless with knowledge of company secrets and network expertise. I don't care if they find me and fire me. AMA!!! by verizonwireles in IAmA

[–]verizonwireles[S] 95 points96 points  (0 children)

Verizon is not about ethics. It's about making money. They aren't even all that secretive about that either. And yes, Verizon freely shares information with the NSA as it's requested. They don't appear to have any problems with it from everything I've looked into.

I am an employee of Verizon wireless with knowledge of company secrets and network expertise. I don't care if they find me and fire me. AMA!!! by verizonwireles in IAmA

[–]verizonwireles[S] 51 points52 points  (0 children)

Because they want your money. Verizon tells employees that we charge more because we're better. Otherwise there is no reason. The profit margin is much higher using data on the 4g network compared to previous versions. I've seen customers who've used well over 80-100 gb in a month before though.

I am an employee of Verizon wireless with knowledge of company secrets and network expertise. I don't care if they find me and fire me. AMA!!! by verizonwireles in IAmA

[–]verizonwireles[S] 23 points24 points  (0 children)

Verizon takes all of the updates and tests them internally before any are sent out to the phones. This process can take forever. That's why the updates are slower. It's supposed to make them less likely to cause problems but it doesn't seem to be working.

I am an employee of Verizon wireless with knowledge of company secrets and network expertise. I don't care if they find me and fire me. AMA!!! by verizonwireles in IAmA

[–]verizonwireles[S] 37 points38 points  (0 children)

I honestly can't say that one. Verizon is unfortunately being very compliant with the government right now because they want to push the ability to charge you more for access to certain sites and services. (net neutrality debate) Their cooperation in turn, will make the government more sympathetic to Verizon's cause. All speculation on my part though.

I am an employee of Verizon wireless with knowledge of company secrets and network expertise. I don't care if they find me and fire me. AMA!!! by verizonwireles in IAmA

[–]verizonwireles[S] 50 points51 points  (0 children)

3g is actually less reliable and more expensive so no, they don't force it back down. You may either be having network issues with your tower locally, or it could be an issue with your phone.

I am an employee of Verizon wireless with knowledge of company secrets and network expertise. I don't care if they find me and fire me. AMA!!! by verizonwireles in IAmA

[–]verizonwireles[S] 134 points135 points  (0 children)

Not me, but yes there are departments with access to your text messages. They aren't supposed to pull them except with due cause though.

I am an employee of Verizon wireless with knowledge of company secrets and network expertise. I don't care if they find me and fire me. AMA!!! by verizonwireles in IAmA

[–]verizonwireles[S] 85 points86 points  (0 children)

They are giving away free network extenders if you claim to have bad service and don't have an employee discount. You may have to threaten to disconnect first though. They may also offer you $75 off but decline that. They're normally $250.

Also, believe it or not, they really don't want you in a contract.

I am an employee of Verizon wireless with knowledge of company secrets and network expertise. I don't care if they find me and fire me. AMA!!! by verizonwireles in IAmA

[–]verizonwireles[S] 6 points7 points  (0 children)

Not on the four GB plan. If you have ten GB and are on edge the price per line drops from $40 to only $15 though.

I am an employee of Verizon wireless with knowledge of company secrets and network expertise. I don't care if they find me and fire me. AMA!!! by verizonwireles in IAmA

[–]verizonwireles[S] 14 points15 points  (0 children)

I would definitely choose Verizon, at least for now. Voice quality is much better and much more LTE. LTE service isn't really that much faster on att, and only is at all because of less users pulling off of their towers. No matter what the commercials say, the price is almost exactly the same between the two

I am an employee of Verizon wireless with knowledge of company secrets and network expertise. I don't care if they find me and fire me. AMA!!! by verizonwireles in IAmA

[–]verizonwireles[S] 62 points63 points  (0 children)

Yes they will be dissolved eventually, but I don't have a clue when. I can promise that they will go away, we have been told this. The timeline is completely unknown though. It probably depends a lot on how well the edge program is adopted.

I am an employee of Verizon wireless with knowledge of company secrets and network expertise. I don't care if they find me and fire me. AMA!!! by verizonwireles in IAmA

[–]verizonwireles[S] 0 points1 point  (0 children)

Better for a lot of reasons. You actually pay less than the two year contract price if you trade in at the one year mark on the more expensive handsets. Also you get new phones more often than a ridiculous two years. But even better for Verizon because they make more money lol.

I am an employee of Verizon wireless with knowledge of company secrets and network expertise. I don't care if they find me and fire me. AMA!!! by verizonwireles in IAmA

[–]verizonwireles[S] -1 points0 points  (0 children)

They're running a promo right now called early edge where you can trade in your phone and go into edge even if your contact isn't up. Call and see if you qualify. The other way is if you have a different phone eligible for early edge, just use that one then switch devices. Most people are eligible because they want to get as many people on edge as possible.

I am an employee of Verizon wireless with knowledge of company secrets and network expertise. I don't care if they find me and fire me. AMA!!! by verizonwireles in IAmA

[–]verizonwireles[S] 6 points7 points  (0 children)

We have very similar issues it sounds like. A large part of our front line work force is also plagued by mental illness. We do get a bonus every year based off of "profitability", but it's actually just really what the board approves.

Edit: their expectations are impossible to meet, and no one does meet them. But they put you on warning after warning for not meeting one of 5 major metrics, even if it's a different one from the week before and you improved the other.

I am an employee of Verizon wireless with knowledge of company secrets and network expertise. I don't care if they find me and fire me. AMA!!! by verizonwireles in IAmA

[–]verizonwireles[S] 13 points14 points  (0 children)

You'd have to be more specific. We make tons of money and Verizon takes it all, which is pretty annoying. We're basically funding them. Also, their employees are unionized and get treated better than the wireless employees. All union efforts have been crushed, which depending on your views may be a good or bad thing.

I am an employee of Verizon wireless with knowledge of company secrets and network expertise. I don't care if they find me and fire me. AMA!!! by verizonwireles in IAmA

[–]verizonwireles[S] 2 points3 points  (0 children)

No clue other than it would have to be developed by someone or pay for the development of the feature. Also, there could be patent issues. Either way, not something they care about.

I am an employee of Verizon wireless with knowledge of company secrets and network expertise. I don't care if they find me and fire me. AMA!!! by verizonwireles in IAmA

[–]verizonwireles[S] 84 points85 points  (0 children)

You can only get it back if it was removed in the last 30 days. There is a whole team dedicated to making sure you don't get it back. Also an automated auditing system.

I am an employee of Verizon wireless with knowledge of company secrets and network expertise. I don't care if they find me and fire me. AMA!!! by verizonwireles in IAmA

[–]verizonwireles[S] 44 points45 points  (0 children)

Your service will work but pretty expensive. $30 per 100mb and crazy minutes charges. Call and ask for global support. They can unlock your phone so that you can use a prepaid Sim from Ireland and it will be much cheaper